Aftersales Manager

Aftersales Manager Franchised Motor Dealership - Preston, Lancashire New opportunity not to be missed! We are currently working on behalf of our client in Preston to recruit an experienced Aftersales Manager to join their management team. This opportunity would suit a customer-focused Aftersales Manager who is passionate about leading teams and driving performance in a premium automotive environment. About the Role Reporting to the Centre Principal, you will be responsible for leading, motivating and developing the aftersales team, while personally demonstrating the behaviours and standards aligned with the brand values.

Customer engagement will be central to the role. You will be expected to inspire your team to deliver outstanding service in a fast-paced, pressurised environment, while consistently maintaining high customer satisfaction standards. You will have full responsibility for all aftersales and service operations, ensuring profitability and customer satisfaction. This will involve close collaboration with teams across the centre and wider dealership network to provide a seamless customer experience.

This is a full-time position, with working hours typically 8:30am to 5:30pm Monday to Friday, plus alternate Saturdays.

The Ideal Candidate To be successful in this role, you will:
Have proven management and coaching experience gained in a similar aftersales leadership role Demonstrate excellent communication, negotiation and presentation skills Be able to multi-task and perform effectively in a fast-paced environment while delivering outstanding customer service and sales results Hold a full, clean UK driving licence The Package £35,000 basic with an OTE bonus of £55k - £60k per annum, plus an excellent benefits package.

You will also benefit from ongoing training and development with the brand, within an environment that encourages professional growth. Additional benefits include 30 days annual leave (including bank holidays), increasing with length of service, alongside a staff car scheme and contributory workplace pension scheme. Hours 8:30am and 5:30pm Monday to Friday, alternate Saturdays. Apply in confidence today! Who are you applying to?

The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant!

Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.