Service Advisor - Hyundai & Mazda

The Vacancy

Are you ready to rev up your career in the automotive industry? At Johnsons Cars, we're not just selling cars; we're creating exceptional experiences for our customers.

Johnson’s Cars is one of the UK’s leading independent franchise dealership networks, with 53 multi‑award‑winning dealerships across the UK. Established in 1999, we represent 15 global car manufacturers including Volkswagen, Skoda, Seat, Hyundai, Ford, Honda, Suzuki, Fiat, Alfa Romeo, and Mazda.

Hyundai Dealership in Oxford
.

£34,000 OTE

• Provide the highest levels of customer service by being knowledgeable, courteous, responsive, and efficient, projecting the brand and company image.
• Ensure all customer expectations and requirements are exceeded throughout.
• Deliver exceptional service, scheduling work on customer vehicles, providing accurate estimates for servicing, repairs, and ensuring customers are fully aware of likely timescales and costs.
• Promote sales of genuine parts and accessories whenever possible, acting on opportunities to sell additional products and services.

• Take pride in maximizing sales and profit opportunities while delivering exceptional professionalism and customer satisfaction.
• Be focused on achieving goals; possess excellent interpersonal skills and be recognized as a self‑motivated team player and target achiever.
• Have good telephone and face‑to‑face customer communication.
• Have experience working in a Service Advisor role within an automotive environment.
• Hold a valid UK driving licence.
• Enjoy working in a fast‑paced, process‑driven aftersales environment and have strong organizational skills.

• Birthday Leave – an extra paid day off on your birthday.
• Company Pension Scheme – entry into our pension scheme.
• Staff Discounts – discounts on all 17 brands for vehicle sales, servicing, parts, and labour.
• Optional Benefits – optional health cash plans and additional benefits.

Johnson’s Cars is a dynamic, growth‑focused group with a nationwide presence spanning 58 sites. We pride ourselves on exceptional customer service and continuous professional development for our employees. Join us to build a rewarding career while delivering outstanding service to our customers.