Planner, Administrative​/Clerical, Office Administrator​/ Coordinator

Job Title:
Planner (Social Housing)
Location: Thame, Oxford
Contract: Temp to Perm
Rate: 17 p/hr

We are currently recruiting on behalf of our client for an experienced Planner
.

This is a fantastic opportunity for a planner who has previously worked within social housing repairs, maintenance, or planned works and understands the fast-paced, reactive nature of this sector.

As Planner, you will be responsible for scheduling and coordinating repairs and maintenance works within occupied social housing properties. You will act as a key link between residents, operatives, supervisors, and clients to ensure appointments are efficiently managed and service levels are maintained.

• Scheduling reactive and planned maintenance works for operatives
• Managing diaries to maximise productivity and meet SLAs
• Coordinating emergency and urgent repairs
• Liaising with residents to confirm and rearrange appointments
• Monitoring job progress and updating systems in real time
• Ensuring compliance with client KPIs and contractual targets
• Handling high volumes of calls and planning requests
• Supporting supervisors with resource allocation

• Experience scheduling operatives in a fast-paced environment
• Strong understanding of KPIs and service level agreements within social housing
• Excellent communication skills, particularly when dealing with residents
• Strong IT skills and experience using scheduling systems
• Highly organised with the ability to prioritise urgent works
• Available for a long-term temporary assignment

• Long-term opportunity with stability
• Competitive hourly rate dependent on experience
• Immediate start available
  
  Supportive team environment