Engine Department Lead​/Rental Lead

Job Title:
Small Engine Department Lead and Rental Lead - E&H Ace Hardware
Why Join Us

• A Legacy of Excellence: E&H Hardware Group, affiliated with Ace Hardware Corporation since 2011, invites skilled technicians to join our legacy of exceptional service and hardware retail excellence.
• Customer‑Centric Culture:
  Become an integral part of our customer‑centric culture, contributing to a positive shopping experience by ensuring outdoor power equipment is in optimal condition.
• Boundless Opportunities:
  With 25 Ace Hardware stores across Ohio, your technical expertise will find ample opportunities for professional growth and advancement within our organization.

• Equipment Repair and Maintenance:
  • Diagnose and repair a variety of outdoor power equipment (e.g., lawnmowers, chainsaws, trimmers).
  • Conduct routine maintenance tasks, including oil changes, filter replacements, and tune‑ups.
• Customer Service Extraordinaire:
  • Provide friendly and knowledgeable customer service, addressing inquiries and explaining repair processes.
• Technical Expertise:
  • Utilize technical knowledge to troubleshoot and resolve equipment issues efficiently.
  • Stay updated on industry trends and technological advancements in outdoor power equipment.
• Parts Management:
  • Identify replacement part needs and order promptly to complete repairs in a timely manner.
  • Maintain accurate records of equipment repairs and parts used.
• Safety Compliance:
  • Adhere to safety guidelines and protocols during repairs and maintenance tasks.
  • Ensure a safe working environment for yourself and colleagues.

• Technical Proficiency:
  Strong skills in diagnosing and repairing outdoor power equipment. Previous experience as a technician preferred.
• Customer Focus:
  Dedication to providing excellent customer service and clear communication of technical information.
• Attention to Detail:
  Accuracy in diagnosing issues and conducting repairs is crucial for optimal equipment performance.
• Adaptability:
  Demonstrate adaptability and problem‑solving abilities to provide top‑notch service.
• Physical Stamina:
  Ability to lift and handle heavy equipment (up to 80 lbs) and perform physically demanding tasks.

• Health care (Full Time Team Members), dental, and vision, 401k.
• Paid Time Off and Holiday Pay (Full Time Team Members).
• Employee Assistance Program.
• Generous Employee Discount.
• Career development opportunities.
• Flexible work schedule.
• Full‑Time – 30+ hours per week.
• Must have flexible availability, including evenings and weekends.

Join our team and embark on an adventure as an Small Engine Department Lead and Rental Lead at E&H Ace Hardware. Apply now to be part of a legacy that exceeds expectations and creates unforgettable moments for our customers.