Medical Assistant

Overview

Medical Operations Medical Assistant assists in examination and treatment of patients under a Provider’s direction.

Medical Operations

Practice Manager

Non-exempt

Assists in examination and treatment of patients under a Provider’s direction by performing the following duties.

Starting hourly rate: $18.85, with potential increases based on years of relevant medical assistant experience.

This job description reflects management’s assignment of essential functions. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

• Assists patients by answering routine questions, resolving minor difficulties, and giving directions as authorized by the Provider.
• Documents all patient communication in patient charts.
• Supports patients through education and information on community resources.
• Provides education and support to patients and families as directed by the Provider.
• Assists patients in basic self‑management goal setting.
• Makes appointments as directed by the Provider.

• Assists with routine office examinations and procedures as directed by the Provider.
• Documents all procedures in the patient’s chart.
• Documents all patient interaction and attaches laboratory and diagnostic test results to charts.
• Communicates results and orders to patients as directed by the Provider.
• Serves as a liaison to pharmacies for new and refill prescriptions.
• Participates in patient and practice level meetings.
• Assists with patient/population communications such as calls or letters to remind of needed preventive or chronic care steps.

• Prepares, cleans, and sterilizes equipment and exam rooms.
• Properly handles the disposal of infectious/hazardous waste according to OSHA guidelines.
• Inventories and requests supplies.
• Actively participates in quality improvement activities.
• Supports a shared goal model to achieve high‑quality care that is patient and family centered.
• Participates in scheduled pre‑visit planning/huddle process.
• Facilitates coordination of care following hospital, ER utilization or follow‑up from specialty providers.
• May participate in team meetings and quality improvement activities as necessary.

No direct reports.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

High School diploma or equivalent and graduation from an accredited program for Medical Assistants. MA Registration or Certification required.

Ability to read and interpret documents and to write routine reports and correspondence.

Ability to solve practical problems and interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Knowledge of current practice management system, electronic medical record, Microsoft Word, text paging, Internet, and Intranet.

CPR certification required. Certified or Registered Medical Assistant required.

Ability to speak Spanish desirable. Knowledge of examination, diagnostic, and treatment room procedures and medical equipment. Skill in taking vital signs and maintaining records.

Employee is frequently required to stand, walk, use hands to handle, reach, talk, and hear. Employee must regularly lift and move up to 25 pounds. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and risk of radiation. Noise level is usually moderate.