Shift supervisor, Retail

Join to apply for the Shift Supervisor role at CVS Health
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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose‑driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

• Manage and work effectively with store management and crew.
• Supervise the store’s crew through assigning, directing and following up of all activities.
• Effectively communicate information both to and from store management and crews.
• Deliver excellent customer service: assist customers, resolve issues, promote a positive shopping experience, and follow company policy.
• Maintain customer/patient confidentiality.
• Manage merchandise and presentation: price merchandise, stock shelves, execute displays, signs, inventory of weekly, promotional and seasonal merchandise.
• Execute display and maintenance of off‑shelf merchandise and reset departments following POGs.

• Deductive reasoning ability, analytical skills, and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including early morning, overnight, weekend shifts, overtime, and respond to urgent issues.

• Experience as a retail supervisor.

High School Diploma or Equivalent preferred but not required.

30 hours.

Full time.

$17.00 – $26.00 per hour (base hourly rate or base annual full‑time salary). Actual base salary depends on experience, education, geography and other factors.

• Affordable medical plan options.
• 401(k) plan with company match.
• Employee stock purchase plan.
• No‑cost programs: wellness screenings, tobacco cessation, weight management, counseling, financial coaching.
• Paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance, tuition assistance, retiree medical access.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Application window closes 03/09/2026.