Project Manager, Medical & Scientific Communications

Job Summary

Simpson Healthcare, an IQVIA Company, is an established scientific agency & dedicated partner to clients in the life sciences industry for over 20 years. We are actively seeking a Project Advisor to join our growing team within IQVIA in support of both new & ongoing client relationships.

Our Medical & Scientific Communications Project Advisors are responsible for optimizing the customer relationship with specific clients and facilitates the relationships between the many internal and external departments associated with a project. Primary responsibilities include management of projects and client accounts, client relations, and brand management.

• Project Management — Responsible for overall management of assigned projects on specific accounts including coordination of digital and interactive content, working with content experts to validate scientific accuracy, achieving project goals, and timelines.

• Prepare and deliver client presentations in a manner that effectively showcases the featured content as directed by client, internal departments, and Key Opinion Leaders (KOLs).

• Drive long-term planning of assigned accounts including timelines, quality assurance, SOP creation and adherence, and budget monitoring.

• Monitor project to guarantee adherence and pull-through of client strategy

• Supervise and train junior staff members, as applicable, by creating a positive work environment, fostering a team approach, manage training and development, and oversee project progress.

• Manage and attend relevant internal meetings, as assigned.

• Contribute to enhanced customer service through timeliness and quality of communications and deliverables, including thorough hand-offs to internal project teams.

• Adhere to all standard operating procedures (SOPs) and drive internal project team adherence to PIT Crew, Basecamp, CCR, Good to Go, and Weekly client update meetings SOPs.

• Develop and maintain working knowledge of managed products and disease areas.

• Develop and assist with preparation of client pitches, presentations, and metrics.

• Manage faculty recruitment, engagement, and relationships on behalf of clients.

• Maintain regular contact with client to ensure expectations are met.

• Plan, schedule, organize team members, and prepare client update agendas and summaries to facilitate and lead client update meetings

• Synthesize client feedback for implementation by project team members.

• Collaborate with internal project team members and departments including Scientific Services, Interactive/Graphics, and Marketing to ensure client expectations are being met.

• Track and report on all opportunities, key milestones, support requirements, etc.

• Establish meaningful, professional relationships with various client stakeholders, including gaining understanding of their individual roles, communication preferences, personal motivators, and the desired outcomes for the brand and for the team.

• Ensure Simpson’s brand is properly represented and promoted throughout client interactions, communications, and deliverables.

• Promote and deliver service levels which are sustainable and allow for efficient delivery of a quality product.

• Provide data, decisions and delivery of services in support of client, project and community success.

• 3+ years of related experience within the pharmaceutical industry or a healthcare/life sciences-focused agency is required for this position.

• 1+ year(s) of experience in a pharmaceutical/healthcare promotional role is preferred.

• Experience with in the Oncology therapeutic area is preferred, but not required.

• Bachelor’s or Master’s degree required, preferably with emphasis in Marketing, Business, or Science.

• Experience using Veeva is highly preferred.

• Must be efficient and skilled at using Microsoft Office (Excel, PowerPoint, Outlook, Word, etc.).

• Experience with Basecamp or similar project management systems is preferred.

• Strong communicator both in written and verbal forms with a proven ability to effectively establish and nurture client and internal relationships.

• Strong organization, time management, and project…