Night Auditor

Benefits

• Employee discounts

The Night Auditor reviews the daily guest ledger of the hotel and verifies financial balances. Also acts as a Front Desk clerk during night hours, including checking guests in or out, taking reservations by phone, and providing services to guests.

• Maintain accurate front desk cash drawers, room sales, and accurate folio transactions
• Greet, register, and assign rooms to guests
• Issue room key and escort instructions
• Transmit telephone messages
• Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions
• Keep records of room availability and guests' accounts
• Compute bills, collect payments, and make changes for guests
• Make and confirm reservations
• Post charges such as room, sundry items, fax or copy
• Make restaurant, transportation, or entertainment reservations, and arrange for tours
• Deposit guests' valuables in safe deposit box
• Answer telephone calls promptly and politely in accordance with hotel policies
• Restock work area - maintain neat and organized work area
• Deliver supplies to guests as needed
• Review data regarding room status, income and expenditures
• Prepare computer generated reports as required
• Verify journal and ledger entries of cash, check and credit card payments
• Transmit daily credit card batches to bank
• Prepare checkout folios for daily departures with credit card payments