Community Support Coordinator Human Services

Community Support Coordinator - Full Time - Human Services Who We Are

Welcome to Bruce County! We are located within the traditional territory of the Saugeen Ojibway Nation, which includes the Chippewas of Saugeen First Nation and the Chippewas of Nawash Unceded First Nation. We are a community where excellence, opportunity, and exploration come together amidst the natural beauty of Southwestern Ontario. Nestled between Lake Huron and Georgian Bay, our community thrives in stunning landscapes, from tranquil rivers and iconic lighthouses to bright starry skies.

Home to nearly 75,000 residents in predominantly rural communities, Bruce County offers a unique blend of small‑town charm and big opportunities. Bruce County is a place where you can work, live, and explore to no end.

Guided by our vision of being a welcoming, thriving community committed to the well‑being of current and future generations, Bruce County fosters innovation, sustainable growth, and collaboration. As an upper‑tier municipality, Bruce County provides essential services that shape the daily lives of our residents across 12 towns and communities.

Our responsibilities include housing, childcare, Ontario Works, infrastructure, paramedic services, and long‑term care homes, as well as cultural and recreational programs through our libraries and museum. In everything we do, we uphold our core values: excellence, welcoming community, good governance, environmental stewardship, and financial sustainability.

As one of Southwestern Ontario’s Top Employers, joining our team means becoming part of a dedicated group of public servants committed to making a meaningful difference. At Bruce County, you’ll find opportunities to grow your career, contribute to impactful solutions, and help shape a sustainable future—all while enjoying the exceptional lifestyle this remarkable region offers. Explore with us—your journey starts here.

Reporting to the Housing Services Program Supervisor, the Community Support Coordinator provides support to assist households to obtain and maintain sustainable, suitable, permanent housing. This includes providing services to prevent tenant evictions and assisting in improving the quality of life for at‑risk tenants; developing and maintaining a cooperative and partnership‑based working relationship with local community service providers; tracking and analyzing various performance indicators in reporting on the successes of the Homelessness Prevention Program (HPP);

and recommending changes to the program in order to improve the outcomes for those served.

This position will be based on the location of the successful incumbent;
Port Elgin, Walkerton, Kincardine, Wiarton.

Education & Experience

• Post‑secondary university degree in Social Work, Community Development, or a related area
• Two years of prior experience in social or community advocacy or assistance role working with vulnerable people

Skills & Abilities

• Knowledge of relevant legislation in the housing field
• Knowledge of local community resources
• Ability to maintain positive professional boundaries without imposing personal judgments and expectations on families and clients
• Demonstrated appreciation for and dedication to cultural sensitivity
• Ability to work with sensitivity towards the diverse perspectives of individual clients and community service providers, while meeting the objectives and targets of the department
• Ability to effectively resolve conflict and intervene in a crisis situation
• Ability to interact and build relationships with youth and adults that may be either physically or intellectually challenged
• Ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times
• Familiarity with techniques for interacting with individuals from various socio‑economic, cultural and ethnic backgrounds, in person and over the telephone
• Strong sense of ethics and the ability to handle sensitive or private information with tact and discretion
• Ability to effectively communicate both verbally and in writing
• Demonstrated ability to work with a multi‑disciplinary team
• Ability to prioritize and manage conflicting…