Field Service Technician

For more than 100 years, Modine has solved the toughest thermal management challenges for mission-critical applications. Our purpose of Engineering a Cleaner, Healthier World means we are always evolving our portfolio of technologies to provide the latest heating, cooling, and ventilation solutions. Through the hard work of more than 11,000 employees worldwide, our Climate Solutions and Performance Technologies segments advance our purpose with systems that improve air quality, reduce energy and water consumption, lower harmful emissions, enable cleaner running vehicles, and use environmentally friendly refrigerants.

Modine is a global company headquartered in Racine, Wisconsin (U.S.), with operations in North America, South America, Europe, and Asia. For more information about Modine, visit  Position Description Take your talents to the next level and around the nation! Use your skills as an HVAC Field Service Technician working both remotely and in person.

The right candidate is independent and enjoys getting their hands dirty as they work on new installations and performs preventative maintenance. You will be an important part of supporting customer relationships as the voice and face of CDI once our product leaves the facility. Our mission at Climate by Design International is to create significant, life-changing jobs. As a family-owned company, we care for our team members individually, providing generous wages and benefits, paid time off and paid holidays from day one, and create a culture where people enjoy coming to work.

We want each of our team members to achieve their full potential, both personally and professionally.

Key Responsibilities What you will be doing:
* Prepare for on-site installation by examining building layout, anticipating difficulties, gathering materials, and coordinating on-site work.
* Travel to customer sites as required, ensuring startup and/or service happen promptly. (Approximately 25% overnight travel with a maximum of 50% in a month's time.)
* Identify, analyze, diagnose, and repair systems and products at customer's location.
* Provide troubleshooting assistance by telephone to address customers' technical needs.
* Perform preventative maintenance, site surveys, replacement, and modifications as needed.
* Keep current on all CDI products concerning installation, operation, maintenance, service, and repair.
* Stay abreast of changing technology in the industry and attend training as necessary to maintain technical competency on all CDI product lines.
* Manage customer related issues on assigned projects to ensure highest levels of customer satisfaction and meet overall project objectives.
* Conduct customer satisfaction follow up calls. Expectations:
* Skillfully use power tools and test equipment.
* Work with sheet metal, miscellaneous hardware, and internal components such as fan motors, blowers and vent glass.
* Explain technical information in common language to customers, clients, and other employees.
* Flexibility to work overtime/weekends as necessary.
* Positive interpersonal skills and attitude. Required Education & Qualifications

Required:

*

High School degree or equivalent.
* Must have a valid driver's license and proof of personal auto liability.
* International travel may be rarely required, must either have or can acquire a valid passport. Preferred: *

• Electrical coursework or prior experience as an Electrical Test Technician is highly desirable.
  * Associates degree or equivalent from a Technical/Trade School with a certificate in HVAC is desirable.
  * A minimum of three years of HVAC field service experience or manufacturing experience in HVAC industry.
  
  Physical Requirements:
  
  * Frequently required to stoop, kneel, crouch, or crawl in small spaces.
  * Must regularly lift and/or move up to 10 lbs., frequently lift and/or move up to 50 lbs., and occasionally lift and/or move up to 100 lbs.
  * Requires working in mechanical/equipment rooms and outdoors in possible extreme weather conditions
  * Regularly exposed to moving mechanical parts and heavy equipment. Why Choose Modine? Health & Well-being:
  * Day One
  * Competitive health, dental & vision insurance coverage
  * Employee Assistance Program
  * After 90 days of continuous employment
  * Maternity Leave (12 weeks at 100% pay)
  * 8 weeks of short term disability leave paid at 100%
  * 4 weeks of paid parental leave paid at 100%
  * Paternity Leave (4 weeks at 100% pay)
  
  Financial Benefits:
  
  * 401k Retirement plan and company paid match
  * Life Insurance
  * Health Savings Account (HSA) with employer contribution
  * Flexible Spending Accounts (FSA)
  * Short Term Disability (company paid)
  * Long Term Disability Work-Life Balance:
  * Competitive time-off policies
  * Tuition Reimbursement To view full benefits information:
  MyModine Benefits Modine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national…