Business Development Representative

Overview

Business Development Representative I (BDR) to join our Sales team. This entry-level role provides hands-on experience through our Sales Training Program and prepares candidates for long-term success in logistics sales.

As a BDR I, you’ll actively engage the industry market with the goal of leveraging Radiant’s global service lines. Radiant’s network gives the BDR the ability to sell more solutions than the average brokerage. Small packages, LTL and partial loads, full truckload, intermodal, drayage, expedited, air shipments, imports and exports, not to mention Radiant’s vast experience in forwarding, customs brokerage and international operations.

Primary duties include cold/warm calling, prospecting, qualifying leads, networking, building and maintaining customer relationships that come to our team from the Account Directors, rating, closing and account maintenance. Job duties may be added or taken away due to operational / business needs and requirements.

• Make outbound cold and warm sales calls to prospects and established accounts.
• Handle inbound inquiries and provide responsive, professional service.
• Develop and maintain relationships with established customers and prospect customers.
• Record all sales activities and follow-up actions in CRM systems accurately.
• Qualify leads, close new business, and maintain existing customer accounts.
• Collaborate on customer-specific logistics solutions.
• Negotiate spot quotes and freight rates.
• Consistently meet or exceed monthly sales targets.
• Turn one-time opportunities into long-term partnerships.
• Support additional tasks and projects as assigned.

• A minimum of 1 year of professional experience in logistics, freight brokerage, and full truckload (FTL) operations is required.
• High school diploma or equivalent required.
• Associate or bachelor’s degree in Business, Logistics, Marketing, or a related field is a plus.

• Technical Skills
• Proficient in Microsoft Office (i.e. Word, Outlook, Excel).
• Comfortable using CRM systems and online sales tools.
• Familiar with online prospecting tools.

• Core Competencies
• Strong interpersonal, written, and verbal communication skills.
• Excellent phone presence with the ability to influence and engage.
• Self-motivated with high energy, resilience, and a results-driven attitude.
• Strong time management, follow-up, and organizational skills.
• Capable of working independently while contributing to team goals.
• Sound negotiation and objection-handling abilities.

• Set working hours of 8 hours per day with requisite meal and rest breaks.
• Consistently report to work on time, prepared to perform required duties.
• Ensure work responsibilities are covered when absent.
• Office environment with moderate noise and climate-controlled surroundings.
• Remote-hybrid schedule available after training period.

• Regular physical demands:
  Walk; sit; use hands to handle or feel; use fingers for keyboarding; reach with hands and arms; talk and hear.
• Specific vision abilities: close vision, distance vision, peripheral vision, ability to adjust focus.

Internal:
Customer Service, Pricing, Carrier Procurement, Administration. External:
Customers & Prospects.

• Internal:
  Customer Service – Support onboarding new accounts and resolve service issues
• Pricing – Coordinate quotes and custom pricing for clients.
• Carrier Procurement – Ensure carrier alignment and service delivery.
• Administration – Assist with account setup and billing issues.
• External:
  Customers & Prospects – Identify new business, maintain relationships, provide service updates and quotes.

• Insurance options for Employees (and their families) include Medical, Dental, Vision, STD & LTD insurance.
• Health Savings Account with company contributions.
• Flexible Spending Account.
• Paid basic life insurance for employees.
• 401(k) retirement plan with employer match of 3.5%.
• Sick Pay: 80 hours front-loaded at the beginning of the year and pro-rated based on start date.
• Vacation Pay: 80 hours per year and increases based on tenure with the Company.
• Paid Holidays: 8 days per year.
• Employee Assistance Program.

• Salary Range: $50,000 -…