Client Alignment Executive, Public Sector

Overview

Netsmart is seeking a proven, relationship-driven Client Alignment Executive to lead strategic growth and retention initiatives across our Public Sector client portfolio. In this role, you will serve as a trusted advisor to executive leaders—partnering with state and local agencies to align Netsmart's health and human services solutions with their priorities. You will leverage your enterprise sales and account management expertise to strengthen partnerships, expand solution adoption, and drive measurable outcomes.

The ideal candidate is a consultative sales professional who excels in navigating complex environments, fostering executive relationships, and identifying opportunities for transformation at the intersection of strategy, technology, and client success.

• Accountable for attainment of annual sales quota for software licenses, maintenance, hosting, solutions and services for a small number of strategic client relationships in partnership with Client Sales Executives.
• Cultivate executive relationships that include C-Level leaders (department heads, administrators, commissioners, bureau chiefs, CIOs) and business counterparts to grow client relationships and software transformational opportunities.
• Meet with clients to establish alignment plan parameters, build and nurture the relationship, and identify further opportunities.
• Develop communication strategies to share Netsmart's guiding principles, strategic imperatives, solution offerings, technology, and consulting services to provide total client value and foster healthy client relationships.
• Lead collaboration across sales, professional services, hosting, and operations teams to bring the right resources to the client alignment effort.

Required

• Bachelor's degree or equivalent experience
• At least 3 years' sales or account management experience with health care and/or technology services and solutions
• At least 3 years of Public Sector Enterprise Sales experience
• Demonstrated ability to personally close and/or manage complex technical deals and partnerships
• Exceptional written and verbal communication skills
• Effective presentation skills, including presentations in a sales capacity
• Strong interpersonal skills with outstanding relationship-building abilities
• Ability to collaborate and communicate with all levels of management and cross-functional teams

• Health and human services or post-acute work experience
• Experience developing, growing and sustaining revenue relationships with clients
• Experience leveraging service-delivery for long-term clients

• Up to 75% travel

Netsmart is an equal opportunity workplace and an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, at Netsmart's sole expense. If a candidate tests positive for a controlled substance, Netsmart will rescind the offer unless the individual can provide proof of a valid prescription to Netsmart's third-party screening provider.

All applicants must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.

Netsmart's Job Applicant Privacy Notice may be found here.