Residential Sales Consultant C012 Neal Harris

Reports To: Sales Manager or General Manager

Status: Full‑time, Regular position

Category: Sales

Location: Neal Harris Service Experts, 9040 Cody St., Overland Park, KS 66214

Join the team of experts and realize your true potential! Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us, and become an EXPERT!

The Residential Sales Consultant is an outside sales position responsible for developing and closing residential sales and services opportunities through customer education and presentations, using traditional lead‑generation techniques as well as internal lead pipelines.

• Present comfort options of residential HVAC and water heater products and services to new and established customers.
• Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction.
• Create relationships with prospective customers and referrals as well as initiating calls to generate sales.
• Work collaboratively with technical team members onsite to promote and ensure a 100% customer satisfaction experience.
• Remain up to date on the latest industry trends, service methods, systems and technology available within the market and the business.

• At least a high school degree or GED. A Bachelor’s degree or related professional sales certifications preferred.
• Prior sales experience, with a preference for experience with direct selling to consumers.
• Strong selling and business‑development skills.
• Demonstrated ability to effectively communicate concepts to a variety of audiences.
• Demonstrated commitment to the delivery of high‑quality, customer‑focused service.
• Excellent interpersonal skills with the ability to understand customer concerns and translate that into business solutions the business can offer.
• Valid driver’s license with acceptable driving record.
• Consistent positive attendance record.
• Available to work flexible hours and on‑call shifts as needed.
• Ability to meet physical demands – climb ladders and/or attic stairs, maneuver in attics, basements, and crawl spaces to access HVAC units, assess customer requirements and take measurements.

• Top pay for top performers, including incentive and bonus opportunities. Average sales professionals earn an average of $90,000–$120,000 annually.
• Generous PTO provided: 19 paid days off within your first year of employment; 24 paid days off after your second year.
• Career growth opportunities across the U.S.
• Company‑sponsored medical, dental and vision insurance programs.
• Company‑provided smartphone, tablet, uniform plan and tool replacement program.
• Internal Training Academy.
• 401(k) retirement savings plan with company matching contributions.
• Company‑paid employee life insurance with options for you and your family.
• Short‑term and long‑term disability insurance options.
• Supplemental benefit programs such as legal advice, pet insurance, and health advocacy programs.

Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process.