Retail Operations Manager​/Department Managers

Retail Operations Manager/Department Managers

Celebrating 25 years as a leading global provider of office supplies and services, Office Depot provides business solutions to millions of customers around the globe. For the local corner store as well as Fortune 500 companies, Office Depot provides supplies and services to its customers through 2,000+ worldwide retail stores, a dedicated sales force, top-rated catalogs and global e-commerce operations. Office Depot has annual sales of approximately $17 billion, and employs about 66,000 associates around the world.

The Company provides more office supplies and services to more customers in more countries than any other company, and currently sells to customers directly or through affiliates in 61 countries.

Supporting the business world is a challenging job. True solutions require much more than pushing a button – which is why at Office Depot, we depend on each other. With a job here, you’ll experience a fast‑paced culture of accountability and professionalism enriched with opportunities, respect, and a bit of fun. We’re a company that genuinely cares about our people’s success, which is why you’ll find all the tools to support your potential in a career at Office Depot.

The Operations Manager is responsible for freight and logistics activities within the store and works closely with the Store Manager and Assistant Store Manager to provide guidance to Logistics associates. Duties include facilitating training, delivering constructive feedback and coaching, maintaining loss prevention compliance, and upholding store visual and merchandising standards. The Operations Manager also serves as Leader on Duty, engaging customers to exceed their needs and driving revenue through sales culture.

In this role, the Operations Manager functions as a ‘Key Carrier’ while leading the team on duty.

• High School diploma or equivalent experience;
  Bachelor’s degree preferred
• Minimum two years of experience in retail, with supervisory experience in a sales‑driven, customer‑oriented environment
• Previous knowledge of safety regulations
• Experience with logistics and freight
• Advanced selling skills
• Demonstrated ability to lead and coach others in a professional environment
• Excellent verbal and written communication skills
• Ability to plan, prioritize and execute detailed instructions efficiently and timely
• Leadership capabilities – able to work independently and with others
• Adaptability to a changing environment with the ability to achieve goals under stress and ambiguity
• Proficiency with technology relevant to the role and access to information necessary to perform daily responsibilities
• Ability to process merchandise through a POS register system
• Knowledge of POS and Workforce Management Systems
• Positive, engaging, action‑oriented attitude
• Integrity and trustworthiness
• Passion for the brand, products, services, and solutions offered to customers
• Coaching, training, motivating, conflict management, problem solving, collaboration/team spirit, accountability, drive for results, business acumen, decision quality, and time management skills

Office Depot offers competitive salaries, a benefits package that includes a 401(k) and more, plus comprehensive development programs and opportunities for career growth.

Office Depot is committed to providing equal employment opportunities in all employment practices and will consider all qualified applicants without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.