Account Manager – Commercial Risk Team

Cornerstone exists to bring clarity to chaos. We help business leaders protect what matters and build what’s next through smarter risk management, transparent insurance strategy, and trusted advisory relationships. We don’t sell policies—we deliver confidence.

The Account Manager (AM) is the operational backbone of the Commercial Risk Team. You turn strategy into execution—making sure nothing falls through the cracks and every client experience feels seamless, proactive, and professional.

You partner closely with Account Executives and Producers to manage day‑to‑day service, renewals, endorsements, and carrier coordination. If you’re detail‑driven, responsive, and proud of doing things right the first time, you’ll thrive here. This is not a call‑center role; it’s a high‑impact position that keeps complex accounts running smoothly and clients confident.

• Manage the day‑to‑day servicing of a portfolio of commercial clients
• Drive renewal timelines, gather exposure data, and coordinate marketing submissions
• Work with carriers and underwriters to obtain quotes, endorsements, and policy changes
• Review policies for accuracy and completeness
• Prepare proposals, summaries, certificates, and client deliverables
• Support Account Executives in renewal strategy and client meetings
• Respond to client requests with urgency, clarity, and professionalism
• Maintain accurate documentation in agency management systems
• Anticipate client needs and proactively solve issues before they escalate
• Deliver a consistent, high‑trust client experience

• Renewals are clean, timely, and well‑organized
• Clients feel supported and informed
• Account Executives can focus on strategy because execution is locked in
• Carriers respect and respond to you
• Errors are rare and addressed quickly
• You make the complex feel easy

• Commercial insurance experience (P&C)
• Strong knowledge of policy forms, endorsements, and certificates
• Experience supporting middle‑market or complex commercial accounts
• Exceptional organization, follow‑through, and attention to detail
• Clear, professional written and verbal communication
• Active state P&C license (or ability to obtain)
• A service mindset rooted in ownership and accountability

At Cornerstone, our people are the strategy. We believe great service teams are built on trust, clarity, and support—not burnout and chaos. You’ll have the tools, training, and leadership backing to do meaningful work and grow your career.

• A team that respects and supports your role
• Clear expectations and room to grow
• Investment in your licensing and development
• A culture that values precision, care, and collaboration

Account Manager → Senior Account Manager → Account Executive → Executive Advisor