Business Systems Analyst - Overland Park, KS/Pittsburg, KS/Lowell, AR
Listed on 2026-01-25
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IT/Tech
IT Business Analyst, Systems Analyst, IT Consultant
Business Systems Analyst - Overland Park, KS / Pittsburg, KS / Lowell, AR
Job Location:
Lowell, AR Office-Lowell-72745, Overland Park, KS Office-66210, Pittsburg, KS Office-Pittsburg-66762 Office
Location:
Hybrid
Employment Type:
Salary Job Type: Full Time
Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these locations or in a support-services role, there's one thread that ties everyone together. We're all or the same team. One Watco.
Here's what you can expect from Watco:
- Outstanding culture recognized by Forbes and Newsweek
- Competitive compensation and benefits
- Leadership and development programs offered through Watco University
- Career advancement opportunities
A Business Systems Analyst is responsible for bridging the gap between our IT capabilities and business objectives, by collaborating with stakeholders to identify system improvements and streamline processes. They evaluate solution options and make recommendations that help IT leaders and the business make informed decisions. They contribute to and drive projects with IT and partners to deliver solutions to the business unit’s challenges.
Essential Duties and Responsibilities- Engage directly with business stakeholders to gather and document detailed business requirements, translating them into technical specifications.
- Develops, plans, and coordinates in-depth end-user reviews for existing and new systems, including application configuration, integrations, and related business processes.
- Facilitate brainstorming sessions with business stakeholders to understand the details of the problem being solved, and how to define a successful solution.
- Analyze current business processes and make recommendations for improvement based on industry trends and business knowledge.
- Perform functional analysis of Watco’s current business processes and supporting documentation. Conduct gap analysis and define target state architecture.
- Create and present reports to leadership and business stakeholders to support recommendations.
- Build relationships and act as a liaison between technical teams, business units, and vendors, to ensure smooth and effective communication.
- Support and contribute to ongoing business outreach efforts to ensure that Watco’s enterprise systems are aligned with evolving business and end-user goals.
- Work with partner teams to convey requirements in the manner they expect. (user stories, trouble tickets, high-level design documentation, etc.)
- Collaborate with technical teams to design and implement IT solutions that meet business needs and better integrate applications with other enterprise systems.
- Manage small to medium-sized projects related to business system implementations and improvements. Work well with IT project managers to support and drive larger projects.
- Coordinate and conduct user acceptance testing to ensure solutions are functional through and after initial deployment.
- Assist technical and business staff with root cause analysis and process improvement to help teams resolve and prevent systems issues.
- Assist with documentation and support business teams in end-user training.
- Document key decisions, action items, and outstanding questions from meetings and communicate to necessary stakeholders.
- Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field, or equivalent practical experience.
- 5+ years of experience as a Business Systems Analyst or similar role, with focus on both on-premise and SaaS applications.
- Proficiency in requirements gathering and business process analysis.
- Technical proficiency in supporting and integrating third‑party applications in an environment with multiple business units and diverse enterprise systems.
- Extensive experience in business analysis, design & process re‑engineering.
- Positive, helpful attitude and a passion for solving problems.
- In‑depth understanding of how the people, processes and technology within an organization interact, and how to create feasible and…
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