Consumer & Business Banking Risk - Customer Remediation Quality Control Data Analyst

Consumer & Business Banking Risk - Customer Remediation Quality Control Data Analyst

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.

We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.

Summary
The Customer Remediation Data Analyst in Consumer & Business Banking (CBB) Risk will participate in projects that require quality control, research, data compilation and analysis to ensure compliance with the bank’s Customer Remediation Policy.

Responsibilities

• Customer Remediation Support:
  The CBB Risk Data Team supports issue and business line management with research, data analysis, documentation and execution
• Credible Challenge:
  The CBB Risk Data Team accepts ownership of the data used within all CBB customer remediation events.
• Maintain awareness of bank, regulatory, and industry changes and trends
• Responsibilities may also include contributing to CBB Risk Data Team projects or project implementation
• Perform other duties as assigned

Basic Qualifications

• Seven to ten years of applicable experience
• Bachelor's degree or equivalent work experience

Preferred Skills/Experience

• Five years of experience with bank systems
• Five years in a reporting, analytics, or technology environment
• Strong problem-solving, process facilitation, project management, and analytical skills
• Excellent interpersonal, written, and verbal communication skills
• Considerable knowledge of applicable laws, regulations, financial services, and regulatory trends that impact CBB
• Advanced understanding of CBB products, services, systems, and associated risks/controls, as well as supporting operational functions
• SQL/SAS coding experience
• Python experience
• Advanced Excel computer skills and database knowledge
• Experience with SharePoint or TEAMS
• Comfortable working in a team environment with layers of required review/approval
• Ability to work in a fast-paced environment with large workloads

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $ - $