Breakfast Attendant

Organization

• Report for duty on time with departmental personal presentation standards (uniform & nametag).
• Submit time off requests per department guidelines.
• Be aware of planning learning/training and attend as required.
• Organize your workstation to ensure you can deliver excellent customer service.
• Be aware of department standards, goals, objectives, and performance.
• Communicate clearly between customers, reservations, housekeeping, and other hotel departments - both ways.

• Be proactive in ensuring all guests are welcomed and have departed promptly.
• Demonstrate and prioritize customer needs and wants.
• Respect the privacy of our customers.
• Maintain a safe, secure environment for yourself, guests, and co-workers.

• Ensure your behavior respects the privacy, safety, and security of our guests and co-workers.
• Provide constructive suggestions and feedback to management.
• Apply yourself fully during team training and briefings.
• Always deliver your best in your role and support your co-workers.
• Prep and cook food on the daily breakfast menu.
• Follow all procedures for cleanliness, sanitation, and recording readings.
• Assist with ordering of food.
• Because this position plays a key role in the daily success of the hotel operation, if you are calling in for any reason, you must do so at a minimum of 4 hours before your scheduled shift.