Patient Registration Representative Indian Creek Hospital Admitting

Position Title Patient Registration Representative – Indian Creek Hospital – Admitting 7:30am–4:00pm – Indian Creek Main

The Patient Registration Representative is responsible for inpatient/outpatient registrations for the Health System. Obtains proper patient identification, demographics and financial information to adequately register and secure the patient encounter. Responsible for POS collections as required. Maintains a constant focus on providing excellent customer service to patients/families and a professional image.

• Admit/register scheduled and non-scheduled or emergent patients for the assigned department.
• Conduct bedside admission on patients who are direct admits to the unit as needed.
• Obtain patient identification and ensure accuracy of demographic and insurance information. Enter information in the computer system with correct spelling of patient name and diagnosis, date of birth, SSN, employer, guarantor and correct medical record number.
• Greets patient and/or relative. Interview and obtain or recheck pertinent information.
• As required, collect co-payments or deposits as appropriate for service rendered.
• Balance cash drawer as part of the end‑of‑day process.
• Explain facility policies and ensure patient and/or relative understands and signs the consent for treatment, and insurance forms at the appropriate time. Clear and accurate documentation should be entered on the appropriate forms and keyed into the computer system.
• Comply with Medicare/Medicaid and other insurance rules and regulations.
• Complete MSPQ as required for admission.
• Attend and participate in staff training or education which relates to the position and would contribute to knowledge.
• Responsible for the inventory and release of patient valuables placed in the safe following all requirements as described in the department policy as needed.
• Provide coverage as requested in all areas of Admitting following established guidelines.
• Knowledgeable of administrative policies, department procedures, third‑party coverage and required admission and insurance documents.
• Perform other duties or projects as assigned by Management, including special projects, telephone coverage, filing, scanning, copying and other duties as instructed.

• High School Graduate or GED.

• 1 or more years of experience in clerical, registration and/or customer service within a health care setting.

R-49847

Full time

• The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally‑protected status. See also Diversity, Equity & Inclusion.
• The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition.
• Employment with the health system is contingent upon, among other things, agreeing to the health‑system‑dispute‑resolution‑ and signing the agreement to the DRP.