Collections Analyst
Listed on 2026-01-28
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Finance & Banking
Financial Analyst, Accounts Receivable/ Collections
Collections Analyst
Morton Salt is an iconic company with a strong heritage and a bright future. Since 1848, we have been improving lives and enhancing everyday moments at home, at work and virtually everywhere in between. We help unlock the flavors in food, make roads and sidewalks safer, improve the water in baths, pools, and homes, and keep businesses and industries running. We are a dedicated team who constantly strives to do better together, and we are passionate about building a sustainable future for our company, the communities in which we operate, and the world around us.
By joining our team, you will contribute to producing and delivering every form of salt that enhances everyday life.
We are seeking a Collections Analyst to join our team in Overland Park, KS. This individual will be responsible for the complete maintenance of customer accounts assigned to the portfolio in regards to collection activities. This includes contacting customers or internal business partners to collect on outstanding debts. This team strives to reduce bad debt exposure, while promoting customer goodwill and respecting the company policy.
Duties and Responsibilities:
- Responsible for collection activity on customer accounts within assigned portfolio. This involves regular contact with customers via emails, phone calls or vendor portals and internal partners regarding past due or dispute related items. In addition, updating collection efforts to support timely and consistent follow up.
- Review blocked orders for account portfolio to determine if orders can be released based on resolution of item causing credit hold. Ensure compliance with risk assessment assigned to customer account.
- Respond in a timely manner to requests related to customer account, invoice, or payment issues.
- Review AR Aging routinely and provide updates to management on monthly basis.
- Work with internal partners to ensure customer master data is accurate and any changes are processed.
- Provide support on additional duties assigned by supervisor.
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