Lead Compliance and Risk Coordinator

Overview

Tyler Technologies is seeking a seasoned and detail‑oriented Lead Compliance & Risk Coordinator to lead the oversight of our payments systems, ensuring robust internal controls, regulatory compliance, and proactive fraud detection and prevention. This role is critical in overseeing enterprise‑wide payment risk, supporting audits, and maintaining the integrity and security of all payment‑related operations.

Indianapolis, Indiana | Overland Park, Kansas

• Ensure company‑wide compliance with applicable payment regulations (e.g., NACHA, AML, BSA, OFAC, KYC, MTL/ADTL).
• Develop, implement, and monitor policies and procedures that ensure ongoing compliance with regulatory and card network requirements.
• Serve as a key liaison with regulatory bodies, payment networks, and financial partners.

• Identify, assess, and mitigate risks associated with payment processing, money movement, and third‑party service providers.
• Lead the response and remediation efforts for payment‑related incidents and breaches.
• Develop and maintain a compliance and risk dashboard with key identifiers to ensure compliance with card brand regulations and industry standards (e.g., chargeback ratios, return ratios, etc.).

• Design and manage anti‑fraud strategies, tools, and controls to detect and prevent fraudulent activity. Maintain and enhance current Fraud Standardization practices and policies.
• Collaborate with the reporting, strategy, and development teams to enhance real‑time fraud monitoring.
• Analyze trends and generate actionable insights from fraud data to improve defenses.

• Oversee monthly, quarterly and annual payment process audits, both internal and external, ensuring timely and accurate responses to audit requests.
• Maintain up‑to‑date documentation of payment‑related processes and controls (e.g., SOX 404, third‑party SOC documents, internal audit frameworks, third‑party due diligence requests, etc.).
• Oversee and maintain internal system controls (service enablement, user provisioning, bank setups, etc.).
• Evaluate and enhance the design and effectiveness of internal controls over all financial transactions and payment systems.
• Oversee and maintain Money Transmission License (MTL) dashboard and reporting.

• Lead a team of three compliance and risk specialists.
• Partner with Legal, Finance, Product, Infrastructure, Development, and Customer Support to integrate risk and compliance considerations into existing and new product and service offerings.
• Provide training and education on payment risk and compliance best practices across the organization.

• Bachelor's degree in finance, accounting, business administration or a related field.
• 5-7 years of experience in payments compliance, risk management, or audit in a financial service or tech environment.
• In‑depth knowledge of payments systems (ACH, card networks, RTP, wires) and related regulations.
• Strong familiarity with internal control frameworks and audit methodologies.

• Professional certifications such as CFE, CAMS, CRCM, CPA, or CIA.
• Experience with fraud detection tools (e.g., Actimize, SAS, ST, or similar platforms).
• Experience working with tech platforms, payment gateways, or digital wallets.

• Analytical and detail‑oriented mindset
• Strong understanding of financial regulations and operational risk
• Excellent written and verbal communication
• Ability to manage multiple priorities and work under pressure
• High integrity and discretion in handling confidential information

• Hybrid, 2 days onsite
• Occasional travel for audits, conferences, or regulatory meetings (10%)

• Hybrid working environment with two days onsite in the office.
• Occasional travel for audits, conferences, or regulatory meetings (approx. 10%).
• Comprehensive health and financial wellness benefits.
• Recognition as a great place to work locally and nationally.

Tyler Technologies is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing  or by calling  ext.

791008. These methods are reserved for individuals who require accommodation due to a disability.