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Technical Support

CX & Service Tech Transformation Consultant

Job in Overland Park, Johnson County, Kansas, 66213, USA
Listing for: Accenture
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A global professional services firm is seeking a Customer Service Transformation Consultant in Overland Park, Kansas. This role involves evaluating and optimizing customer service offerings, leading delivery teams, and collaborating on innovative solutions. Ideal candidates possess over five years of consulting experience, strong leadership skills, and a deep understanding of customer service technologies. Emphasis on agile methodologies and digital customer platforms will be critical to success in this position.

Join us to help shape customer experiences for leading brands.
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