Veterinary Client Service Representative

Veterinary Client Service Representative

Full‑time position at Thrive Pet Healthcare in Overland Park, Kansas. Compensation $15–16 per hour, negotiable based on experience.

• Provide friendly, professional client service to pets and owners, coordinating all facets of client services.
• Efficiently handle difficult situations and perform basic accounting and cash handling tasks.
• Collaborate with team members to support exemplary patient care.

• Customer service experience required.
• Experience in conflict management.
• High attention to detail.
• Excellent communication skills; team oriented.
• Outstanding multi‑tasker.
• Desire to practice empathetic, gold‑standard medicine benefiting patients.
• Positive, kind, trustworthy communication with patients, team members, and clients.
• Desire to continually grow and advance as a valued member.

• Health benefits (vision, dental, life insurance).
• 401(k) with employer match.
• Annual paid time off.
• Paid parental leave (8 weeks fully paid).
• Pet adoption leave – 3 days to acclimate a shelter‑adopted pet into your household.
• Pet perks – discounts for up to five of your pets.
• Women’s health program.
• Bright Horizons backup childcare / elder care / personal care.
• Advanced career path opportunities.

We offer a comprehensive benefits package including medical, dental, vision, PTO, matching 401(k), paid parental leave, holiday pay incentives, generous pet discounts, and more.