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HelpDesk/Support Customer Service Rep Technical Support Bilingual

Healthcare Customer Support Specialist

Job in Overland Park, Johnson County, Kansas, 66213, USA
Listing for: Mosaic Diagnostics
Full Time position
Listed on 2026-01-25
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Technical Support, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A healthcare laboratory is seeking a Customer Service Specialist to enhance the customer experience by providing effective support and solutions. The ideal candidate will have excellent communication skills in English and Spanish, a strong customer service background, and proficiency in technology, particularly with Microsoft products. Responsibilities include managing incoming calls, resolving customer issues, and assisting with the understanding of testing procedures.

This role requires attention to detail and a compassionate approach to interactions.
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