Customer Service Representative

Description

We are looking for a Workplace Experience Ambassador to join our team in Overland Park, Kansas. In this role, you will ensure that building spaces are well-maintained and set up to create an exceptional experience for employees and visitors. This position requires a strong focus on customer service and collaboration across various teams. This is a contract-to-hire opportunity. 100% on-site. Requires you to be on your feet during the day and not just at a desk.

Responsibilities:

- Deliver exceptional customer service to both internal and external visitors, ensuring a welcoming and attentive environment.

- Manage front-of-house services, including directing inquiries to the appropriate departments.

- Organize and oversee the physical setup of meeting rooms and event spaces, including arranging furniture, signage, and equipment.

- Maintain accurate and updated records of room bookings and event calendars.

- Assist with other facilities-related tasks and services as needed to support the team.

- Collaborate with teams to ensure seamless communication and service delivery.

- Ensure all building spaces meet cleanliness and functionality standards.

- Respond promptly to requests and resolve issues to enhance the overall workplace experience.

Requirements - Excellent customer service skills with strong written and verbal communication abilities.

- Self-motivated and efficient, with a confident approach to handling daily tasks.

- Proven ability to work collaboratively within a team and represent the department professionally.

- Strong organizational skills and attention to detail.

- Proficiency in using PC platforms and managing daily activities digitally.

- High school diploma or equivalent required.

- 2-4 years of experience in reception, concierge, or a related field.

- Hospitality or catering experience is preferred. Talent Match®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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