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CRM System HelpDesk/Support Technical Support Customer Success Mgr./ CSM

Customer Resolution Specialist: Retention & Solutions

Job in Overland Park, Johnson County, Kansas, 66213, USA
Listing for: Aria Care Partners
Full Time position
Listed on 2026-01-13
Job specializations:
  • Customer Service/HelpDesk
    CRM System, HelpDesk/Support, Technical Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading healthcare provider in Overland Park seeks a Customer Resolution Specialist to manage policy cancellations. Candidates should possess strong communication and problem-solving skills, and will engage with clients to offer solutions that enhance retention. The ideal candidate will have experience with CRM tools like Salesforce and Hub Spot, and the ability to maintain calm under pressure. A comprehensive benefits package is offered, including paid time off and a retirement plan.
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