Director, Insurance Learning and Development

Title :
Director, Insurance Learning and Development

Location :
Overland Park, Kansas

Date :
January 2026

Salary Grade :
Salaried Exempt

Bonus Structure :
Annual Bonus Tied to Individual and Company Performance

Reports To :
Senior Vice President, Client Success

Client Success Team Size : 50+ professionals between Practice Leaders, Account Executives, Account Managers and Client Account Specialists

Virtus Insurance, a nine‑time Best Places to Work in Insurance award‑winner, is redefining what a modern brokerage looks like. We are fast, specialized, and relentlessly client‑centric, operating across Real Estate, Hospitality, Benefits, Private Capital, Construction, Retail & Distribution, Food & Beverage and Small Business / Personal Lines. Our culture rewards ownership, excellence, and fearless pursuit.

We are looking for a proven leader who wants to build something extraordinary.

The Director, Insurance Learning and Development is a senior‑level role responsible for architecting and delivering Virtus’ enterprise training ecosystem. This includes new‑hire onboarding, Property & Casualty technical training, workflow and systems training, client service standards, professional development, and CE‑accredited programming to support licensing requirements.

This role will initially focus on building the P&C training program
, followed by development of a Benefits curriculum as the business scales.

This is a role for someone who wants to both design and deliver
, with the autonomy to build a best‑in‑class learning system for a rapidly growing national platform.

• Embody the Virtus Core Values — Better Tomorrow, Fearless Pursuit, One Virtus.
• Are energized by developing talent and enabling others to succeed.
• Possess broad and deep technical expertise in P&C insurance fundamentals.
• Are a disciplined operator who values structure, consistency, quality, and measurable results.
• Communicate with clarity, conviction, and executive polish.
• Want to help shape how Virtus trains, grows, and develops its future leaders.

• Curriculum Architecture & Development
  • Build structured P&C curriculum covering technical, functional, operational, and professional competencies.
  • Develop role‑based learning paths for Account Executives, Account Managers, and Client Account Specialists.
  • Create a scalable training model aligned with Virtus workflows, systems, and service standards.
  • Lead future expansion into Benefits training with additional resources.
• Training Delivery
  • Facilitate in person, virtual, and hybrid training programs.
  • Deliver sessions on coverage fundamentals, renewal execution, marketing workflows, client communication, and service excellence.
  • Coach emerging talent through scenario‑based learning and skills reinforcement.
• CE Accreditation & Licensing Support
  • Obtain and maintain Kansas & Missouri continuing education provider status for Virtus.
  • Design continuing education eligible courses and manage approvals, attendance tracking, and compliance documentation.
  • Ensure training programs satisfy regulatory and licensing requirements across jurisdictions.
• Onboarding Acceleration
  • Build a standardized 90‑day onboarding program for all P&C client‑facing roles.
  • Reduce time to productivity through structured learning, assessments, and milestone tracking.
• Evaluation, Metrics & Reporting
  • Establish KPIs to measure training effectiveness, competency development, and overall business impact.
  • Use assessments, feedback, and performance data to improve curriculum and identify skill gaps.
  • Present insights and recommendations to Executive Leadership.
• Cross Functional Collaboration
  • Partner closely with Client Success, Practice Leaders, Producers, and Operations to ensure training aligns with workflows, systems, and service expectations.
  • Support adoption of new systems, tools, and processes through structured training.
• Continuous Improvement & Industry Alignment
  • Regularly update curriculum as markets, regulations, and carrier requirements evolve.
  • Stay informed on industry trends, emerging risks, and best practices in insurance education.
  • Foster a culture of learning, accountability, and continuous improvement across the…