Police Report Technician

Police Report Technician (Job )

Receives and completes police report requests from citizens and outside agencies. Provides customer service for walk‑in station inquiries and performs a wide variety of support and clerical duties within the Police Department. Responsibilities also include collecting cash or credit card fees for various police services, performing fingerprinting tasks for citizens, and accessing confidential and secure websites and databases to complete police record inquiries, entries, deletions, and research.

The role requires the ability to apply technical judgement to produce meticulous and consistent results in complex situations while under pressure, with accountability to provide detailed documentation through various software applications. Work can be fast‑paced, requiring attention to detail and physical stamina at times.

• Receives and completes police report requests from citizens in‑person, by telephone, or online.
• Assists citizens in determining the appropriate report and completing the report correctly.
• Enters all police reports into the records management system used by the Police Department.
• Monitors and communicates via police radio transmissions to provide assistance as requested.
• Provides customer service for walk‑in station inquiries and responds appropriately to questions, citizen requests, or provides other appropriate direction.
• Determines which service is appropriate and provides correct forms for completion.
• Maintains a log of visitors, provides badges, and notifies appropriate personnel of visitors.
• Delivers documents and papers within Police Department, copies and delivers various reports, answers telephones, sorts and delivers mail, performs alpha and numeric filing, and stocks supplies.
• Maintains an adequate supply of DUI and other printed forms located in the report writing and booking areas.
• Inputs and retrieves data from mobile data terminal; reads and displays information on computer screens.
• Assists Johnson County Adult Detention Center by completing paperwork for and serving arrest warrants via fax.
• Performs radio communication skills; communicates effectively with dispatch, supervisors, and officers.
• Communicates effectively in the English language during duty situations, including responding to general questions from the public, clarifying information on tickets, and establishing professional rapport with the community.
• Monitors building security via current video system and reports any concerning activity around the building or in the booking area.
• Performs fingerprinting services for Overland Park citizens, ensuring quality of resulting fingerprints complies with KBI requirements.
• Maintains general maintenance of the fingerprint machines and purges files as necessary.
• Accesses confidential and secure websites and databases (REJIS, NCIC, DOR, KDOR) to complete police record inquiries, entries, deletions, and research.
• Enters and removes stolen article entries when appropriate.
• Operates complex computer systems including but not limited to COPLOGIC, Police Records Management Systems (RMS), Intergraph I/Netviewer, Mobile for Public Safety (MPS), COPLINK, REJIS, JIMS, and Live Scan.
• Prepares court documentation and testimony; meets with prosecutors to clarify facts prior to trial; responds to questions from prosecutors, defense attorneys, and judges; marks and packages evidence appropriately; reviews case reports and evidence prior to trial; recognizes physical evidence and persons during testimony; understands and applies legal principles; comprehends laws and abstract concepts; organizes facts and provides accurate testimony under stress;
  
  recalls and reviews case details prior to testimony.
• Performs accident investigation duties; questions drivers and witnesses separately to obtain circumstances of accident; directs individuals to complete driver exchange information forms; speaks to drivers to explain accident reporting procedures and requests records check on operator and vehicle; prepares and files vehicle hit‑and‑run accident reports; issues citations as necessary and completes reports.
• The employee must work the days and hours necessary to perform all assigned responsibilities and tasks and must be available (especially during regular business hours or shifts) to communicate with supervisors, customers, vendors, and any other persons or organization with which the Police Department interacts.