Office Manager

* Answer phones, takes messages, and fields/answers all routine and non-routine questions.
* Responsible for the Operation and Maintenance of Walker & Dunlop’s Overland Park Office Suite.
* Maintain daily relationships with Property Management as it relates to all building issues, emergencies, and repairs, supply problems, and overtime HVAC when needed.
* Serve as office point of contact for all communications related to office maintenance, operations, and emergencies.  Build strong relationships with all internal clients and external vendors.
* Maintain Disaster Emergency Preparedness Plans for the Overland Park office including serving as point person during an emergency (responsible for communication, email blast, and last person out during a disaster).
* Conduct New Hire Orientations for new employees by providing them a tour of the building. Obtain their building security access card and assign a Kastle suite access card. Discuss office etiquette protocols and parking.
* Request parking passes for new employees by working in collaboration with Property Management and Office Services Team.  Manage visitor parking passes.
* Attend monthly Office Lead zoom calls or any other Office Services related calls.
* Operate necessary functions of Office Services Pro Lease Database.
* Utilize Asana Project Management Software to manage responsibilities of the job.
* Work in conjunction with the Sr. Regional Office Manager in managing special projects.
* Serve as back-up to the Office Services, Human Resources and Marketing teams, completing special tasks as needed.
* Ensure all offices and workstations are always fully equipped with the proper I&T equipment.
* Work in collaboration with the Human Resources department with onboarding new employees and confirming I-9 verification.
* Serves as primary point of contact for the department on routine items.  Regularly interfaces with other colleagues, departments, external customers, and outside agencies in a highly professional manner to manage day-to-day operations and potential issues.
* Coordinates multiple calendars and travel, ensuring Outlook is updated appropriately.
* Schedules and organizes complex business activities such as meetings, conferences, and departmental events (including coordinating calendars, scheduling conference space, setting up Outlook invite and reminders, and booking webcast appointments).
* Maintains superior organization of highly confidential business, personal paperwork, and personnel records.
* Other duties as assigned by Office Services.
* Attendance is generally required from 8:30 am to 5:30 pm local time Monday through Friday.
* High school diploma or equivalent (GED) required, Bachelor’s degree strongly preferred.
* 2+ years of relative experience.
* Ability to work as a part of a team, while providing a strong individual contribution.
* Excellent attention to detail, judgment, flexibility, and dependability.
* Excellent communication skills, written and oral, with all levels of the organization, outside vendors, and clients.
* Strong time management and organizational skills.
* Detail-oriented with an exceptional focus on accuracy.
* Proficient with MS Office, including Word and Excel.
* Ability to work a flexible schedule; absences, emergencies or special tasks will occasionally require working outside of a normal schedule during weekdays or on weekends.
* Must be a self-starter with the ability to independently assess what needs to be done and do it.
* Ability to lift 30 pounds or more.
* Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes.
* Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholders.
** What We Offer*
* * The opportunity to join one of Fortune Magazine’s Great Places to Work winners from
* Comprehensive benefit options  that have earned Walker & Dunlop the silver level of the 2022 Cigna Healthy Workforce Designation, some of which include:
- Up to 83% subsidized medical payroll deductions      - Competitive dental and vision benefits      - 401(k) + match      - Pre-tax transit and commuting benefits   …