Quality Supervisor

Overview

As the Quality Supervisor you will supervise and provide day to day leadership to a team of Quality Technicians to ensure Quality plans are met. The Quality Supervisor will be involved in designing experiments for product, packaging and line qualifications, analyzing and solving quality problems, preparing procedures, and training inspectors. You will perform audits, analyze quality costs and other quality data, and apply quality tools and fundamental statistical methods for process control to ensure production of products and processes are consistent with established standards.

You will promote and support Keurig Dr Pepper’s Continuous Improvement efforts and initiatives.

This is a full time position on 2nd shift, Monday - Friday 2:00pm-10:30pm
. Flexibility for additional coverage outside of these hours, including potential weekends and/or holidays, is also required as needed.

• Provide leadership and direction to QA Techs by managing the workload, training and employee relations issues.
• Ensure quality and food safety initiatives to link product development, manufacturing, process improvement with customer expectations are maintained.
• Ensure plant is “inspection ready” in compliance with requirements in preparation for third party, partner, regulatory, and certification audits.
• Manages the collection, analysis and reporting of performance and product conformance quality data to inform production department managers on status and priorities of quality issues.
• Support training of Quality Teams and Plant personnel in their QC process to ensure the proper performance to Keurig Dr Pepper Quality testing procedures, Quality policies and compliance with KDRP and customer specifications (i.e., Quality Manual).
• Perform audits and Quality tests with operations and QA staff to address quality related issues.
• Audit production processes to record, document, and evaluate consistency to customer and Keurig Dr Pepper specifications and validation of corrective actions over time.
• Develop and maintain quality information records and reports (customer complaints, internal issues, etc) to adequately communicate production capabilities and quality issue priorities and status, with regular reporting.
• Problem solve, troubleshoot and resolve quality issues – utilizing quality tools (cause and effect, process mapping, statistical methods, etc) with the ultimate goal being implementation of effective corrective actions.
• Monitor production QC performance to ensure that labeling, product information and product packaging satisfies Keurig Dr Pepper and/or customer specifications.
• Helps facilitate dispositions/resolutions to daily production quality issues as needed.
• Use and maintain quality databases (design, create, import, export, query, report, analyze)
• Ensure the staff is aware of their responsibility to report food safety, quality and regulatory compliance with authority to initiate action
• Responsible for ensuring the production of a safe, wholesome and quality product and requires trained designees when applicable.
• Assists in hiring and training of new employees
• Performs other duties as requested by management.
• Follow all Keurig Dr Pepper policies and procedures.

• Fostering a culture of trust and wellbeing that prioritizes the team and values employee contributions
• Driving a shared vision with clear goals and accountability, supported by regular conversations to maximize talent
• Embracing diverse perspectives to foster innovation, learning from both successes and failures
• Establishing a safe environment where team members are motivated, heard, and aligned with clear expectations

• Salary Range: $70,500 - $81,000
• Actual placement within the compensation range may vary depending on experience, skills, and other factors

• Benefits, subject to election and eligibility:
  Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
• Annual bonus based on performance and eligibility
• Benefits eligible Day 1!

• H…