Case Manager

Description

Overview

The YMCA is a charity that has been helping Canadians improve their lives since the first Y opened in 1851. Y programs are offered at more than 1,700 locations across Canada and help more than 2.25 million people annually become healthier in spirit, mind, and body. The YMCA of the National Capital Region proudly serves people of all ages, backgrounds and abilities, and works to address critical social needs in our community.

We are a leader and valued partner in creating a vibrant and healthy community where everyone belongs and can reach their full potential.

This position requires a commitment to the Y mission and core values of excellence, compassion, dignity, accountability and inclusion, which form the foundation of all Y programs and services.

Working for the Y

Are you looking to use your skills and unique gifts to make a real difference in your community? The YMCA of the National Capital Region is a great workplace committed to diversity, equity, and inclusion, where different backgrounds, experiences, and identities are appreciated and celebrated. The YMCA provides hundreds of employees with meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities.

We recognize the contributions of our staff through innovative practices, great benefits, and growth opportunities. Whether you are starting out in your career or a seasoned professional, you will find many exciting opportunities to achieve your personal and career goals.

Vacancy Status: This job posting is for an existing vacancy. This is a contract until March 31, 2026.

What do we offer?

At the Y, you will be part of a vibrant and diverse network of people whose shared vision is to change lives and make our communities home to the healthiest children, teens, adults, and families.

Our competitive wage and benefit package include:

• Free YMCA gym membership;
• Discounted Y program fees (including health & fitness programs, child care, and camps);
• Access to our YMCA Employee and Family Assistance Program (EFAP) including free, immediate, confidential assistance and counselling for you and your family members for mental and physical health, and financial advice, among other 12 suites of services;
• Health and Dental Insurance;
• Long-term Disability and Life Insurance;
• Access to our Canadian YMCA Retirement Fund pension plan;
• Up to 25 vacation days per year including two float days, and one birthday vacation;
• Maternity leave benefits for up to 18 months.

* Some benefits may vary based on employment terms

What do you offer?

The Case Manager will be a part of a team that provides Employment Consulting services to unemployed individuals within the National Capital region with an emphasis of serving Ontario Works clients and those demonstrating extensive barriers to employment. Reporting to the Director, the Case Manager is responsible for the planning and delivery of Employment Consulting services, matching job seekers to employment opportunities, recruitment of employers to match the needs of job seekers, and facilitation of the application process for the Government-funded training programs.

As part of a team, the Case Manager will assist in meeting the strategic achievement of all desired outcomes and targets. The Case Manager will assist in monitoring job placement subsidies, and collecting documentation in order to process payments for employers.

Some of the tasks of this position include:

• Conducting full needs assessments of clients.
• Providing employment consultation to clients and maintaining and developing action plans for job searches.
• Assessing and assisting clients in achieving their employment goals through identifying and following up on action plans.
• Preparing clients for employment through the facilitation of life skills, job search, pre-employment and job maintenance workshops.
• Advocating on behalf of clients to community employers, services and programs that will move them closer to their employment goals.
• Consulting with team members and community partners to find employment opportunities and monitor progress in the work environment.
• Providing one year of job retention support…