Front Line Worker

Front Line Worker-1 page is loaded## Front Line Worker-1remote type:
Onsite locations:
OTTAWA, ONtime type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
January 16, 2026 (6 days left to apply) job requisition :
JR108207
** Who We Are
** For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.

As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
** Mission Statement
** The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
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* Job Description:

** Position Purpose summary:

To provide Front Line service to the Ottawa Booth Centre’s clients within the context of the Centre’s overall operations, including maintaining the security of the facility and its residents.

Responsibilities: client services  safety and security  support services  service /shift specific duties

CLIENT SERVICES initiate contact with clients for the purpose of being accessible/available; identify needs; gather information to assess further areas of need; monitor progress of clients in working on goal plans; follow established procedures; refer to appropriate Centre and community resources and advocate on behalf of the client to other Centre staff or outside resources, as requested by Manager  complete accurate intake and discharge procedures with clients as needed  provide emergency assistance, as required and appropriate, e.g. meals and clothing  accept and receive monies, donations, both cash and goods.

Donations of only Men’s clothing  attend staff meetings and case conferences and be prepared to offer information regarding clients and service issues

SAFETY AND SECURITY implement appropriate emergency procedures as necessary  maintain radio contact with other residential services.  This includes doing battery changes and radio checks as necessary  ensure that Centre residency guidelines are enforced impartially  implement consequence measures to sanction inappropriate behavior of clients, in accordance with established policies, procedures and guidelines

SUPPORT SERVICES maintain such records as required (e.g. incident reports, log notes, and Bulletins in HIFIS program.)  check facilities on rounds and note maintenance concerns to the Manager of Residential Services     attend to any housekeeping duties, as indicated by service and shift duty list  participate in planning and evaluating Centre’s services and in any revision of the Centre’s services/programs  attend to duties outlined by program and Shift Statement of Duties Workplace Hazards May deal with angry and abusive clients  May encounter verbal abuse  May be required to deal with client overdose and other medical situations

Education and experience

Qualifications:

Education, Qualifications and

Certifications:

Relevant post-secondary education in social work or related field

Experience and Skilled Knowledge Requirements Minimum 1- 3 years’ experience working with hard to serve population with addictions and/or mental health issues. Student placement work may be accepted in lieu of worked experience  Knowledge of client community  Knowledge of community resources  Experience administering Narcan and/or Narcan training a strong asset

Skills and Capabilities (examples provided below):

Effective communication, both oral and written  Effective interpersonal skills  Some computer skills in word processing and database  Bilingual (English and French) an asset  Must supply a current Clear Police Reference Check for Vulnerable Sector

Hours:

Fri-Tue 11:30pm to 8:00amHourly premium for nights and weekend

The Salvation Army offers accommodation for applicants with…