Security Officer – Operations; Internal

Key Activities

Reporting to the Manager, Security Services, the incumbent is accountable for the security of the NAC facilities while providing information to the artists, the visiting public and staff of the Centre.

Additional duties include but not limited to:

• attending to the central command office;

• documenting all routine activities on the Security Management Software;

• monitoring fire alarm panels and video surveillance cameras;

• accessing the control system and sensor and motion alarms;

• directing pedestrian and vehicle traffic;

• administrating building keys and access Fobs;

• responding to emergency and first aid calls;

• patrolling the Centre during all hours especially during performance times;

• controlling crowds;

• securing all doors and entrances.

Skill Requirements

• A required completion of high school education. A College diploma in Law & Security will be an asset, especially if combined with three (3) years related security experience;

• Familiarity with Microsoft Office Suite, CCTV and Security Management Software;

• Must be able to stand & exert well paced mobility for up to eight (8) hours;

• Ability to follow directions and work with limited supervision;

• Ability to work under pressure and to react quickly in emergency situations;

• Must be friendly, upbeat, and work well with other employees and be able to interact with guests;

• Exceptional customer service skills;

• Excellent interpersonal skills, tact and discretion with patrons;

• First Aid and CPR certificates would be an asset;

• WHMIS training a definite asset and will be required upon hire;

• Fluently bilingual in both official languages (English and French) with strong communication and interpersonal skills;

• A past record of satisfactory attendance and punctuality is a requirement.
* * Regular attendance at work is an expectation of employment and an essential part of every job.