Relationship Manager, TD Auto Finance

Relationship Manager, TD Auto Finance – TD Securities

Location:

Ottawa, Ontario, Canada

Hours:

37.5

Line of Business:
Personal & Commercial Banking

Pay: $91,200 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience  compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job‑related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

TD Auto Finance (TDAF) is a dynamic division within TD. This is an exciting opportunity to join a rapidly growing business with Automotive Banking Centres located in Toronto, Calgary, and Montreal. Led by regional Market Leaders, our team of commercial bankers is focused on providing bespoke financing and cash‑management solutions to our clients within the automotive dealership industry in Canada. The TDAF Commercial team is focused on lending to auto dealers across the country, providing comprehensive solutions to meet their banking needs.

Credit exposure across the portfolio includes real‑estate and acquisition financing, operating credit, floor‑plan financing, lease lines and equipment finance. Transactions can range significantly in size and complexity from ~$15 mm for small, single‑location dealers to +$500 mm for large dealer groups. TDAF's goal is to become Canada’s #1 auto lender. We are over 900 people strong including an external sales team located coast to coast, as well as teams in credit adjudication, funding, inside sales, loan administration, customer service, collections and recovery, and our federated functions of risk management, technology solutions, finance & human resources.

The Relationship Manager is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for building new relationships and deepening existing customer relationships for both credit and non‑credit products/services. The Relationship Manager will develop a shadow portfolio of target businesses commensurate with the market and their existing portfolio. Works closely with internal and external subject‑matter experts and/or lending advisory groups.

• Continually deliver exceptional customer service at every interaction and execute on plans to continuously improve the customer experience
• Lead all aspects of relationship management for an assigned portfolio
• Act as a confident business banker expected to meet the needs of customers by providing creative products/solutions
• Actively use sales platforms to build a robust understanding of our customers/target needs, industries, and markets
• Understand customer's operating environment, structure unique financing, cash management and overall business needs to add value to the customer
• Possess and constantly build deep expert knowledge of the market, customers, and broader economic factors
• Develop and maintain centre of influence strategies and relationships
• Identify customer/prospect referral opportunities to internal Bank partners that meet customer needs
• Enhance TDBG brand by participating in networking events

• Develop/implement sales strategies to proactively attract, acquire and retain customers/business development opportunities and referrals, to increase profitability and enable business growth, in line with risk profile of the customer
• Build new relationships and deepen existing customer relationships by consistently following the Business Banking Relationship Methodology (BBRM)
• Promote and offer full suite of products, sales, services and banking capabilities
• Meet or exceed business targets
• Negotiate to maximize profitability of relationships with existing customers…