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Product Care Specialist; Mobile Klinik | Bayshore Shopping Centre

Job in Ottawa, Ontario, Canada
Listing for: TELUS
Full Time position
Listed on 2026-01-15
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below
Position: Full Time | Product Care Specialist (Mobile Klinik) | Bayshore Shopping Centre

Full Time | Product Care Specialist (Mobile Klinik) | Bayshore Shopping Centre

Join TELUS as a Full‑time Product Care Specialist at Bayshore Shopping Centre. The Mobile Klinik team delivers exceptional customer service and technology solutions in a fast‑paced, rewarding environment.

Description
  • Provide Canadians with an excellent experience.
  • Passion for people—customers, communities, and team members.
  • Deliver best‑in‑class service and enrich lives through acts of kindness.
What’s in it for you?
  • Uncapped commission with monthly payout.
  • Discounts on the latest wireless technology.
  • Team Member‑Led Resource Groups supporting women, Indigenous, differently‑abled, newcomers, Black, LGBTQ2+, and allies.
  • Flexible medical, vision, and dental benefits, including massage therapy and $5,000 mental‑health support.
  • Maternity and parental leave top‑ups, fertility treatment coverage, and gender‑affirmation coverage.
  • Paid training to ensure your success.
  • And so much more.
Responsibilities
  • Contribute to a high‑performing team where performance is recognized.
  • Create solutions for customers using technology to improve their lives.
  • Work in a fast‑paced environment where each day is unique.
  • Engage with prospective and current customers in‑store, by phone, and through messaging.
  • Provide repair and replacement estimates to customers.
Working hours and locations
  • Opportunity to work across all TELUS brands.
  • Flexible schedule including evenings and weekends.
  • Hours vary by location and time of year.
  • Shift coverage at nearby locations.
What You Can Expect After You Apply
  • Our recruitment process is multi‑layered with accommodations available as needed.

Base Hourly Pay: $17 - $21
Bonus Pay: Individual commissions
Compensation is effective April 2025 and may change; total pay depends on knowledge, skills, performance, and experience.

Seniority level
  • Not Applicable
Employment type
  • Full‑time
Job function
  • Sales and Business Development
Industries
  • IT Services and IT Consulting, Telecommunications, and Utilities
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