Bilingual Service Coordinator

What We Do

The South-East Ottawa Community Health Centre (SEOCHC) is a community-based organization that has provided integrated, interdisciplinary team-based care for over 40 years. Our mission is to make a positive difference in the lives of people who face inequities – by providing accessible community health and social services. We look to bring people together with the resources, expertise and services they need so that we can do our part to build a healthy, thriving community.

At the heart of our delivery model are our shared commitment to equity and social justice, whole person health, community collaboration, heart‑driven integrity and evidence-informed excellence.

The Service Coordinator is a member of the Social Services team and is responsible for the implementation of Community and Social Services (CSS) programs including, but not limited to, Home Help Directory, Caregiver Supports, Handy Helpers, Friendly Visiting, Grocery Supports, Grocery Bus, Lunch Ability, Telephone Assurance, and Transportation to Medical Appointments.

• Education:
  
  Post‑secondary education in Social Sciences or an equivalent combination of education and related experience.
• Professional
  
  Experience:
  
  Background in gerontology and experience working with adults with disabilities, with strong skills in assessing physical, psychological, social, recreational, and spiritual needs.
• Key
  
  Competencies:
  • Knowledge of volunteer community organization operations.
  • Strong outreach, program development, and group facilitation skills.
  • Excellent written and verbal communication abilities.
  • Solid understanding of community resources.
  • Ability to conduct meetings, direct home support workers and volunteers, and work independently or as part of a team.
  • Strong time management and computer skills.
• Language
  
  Skills:
  
  Proficient in English and French (oral expression, listening, reading, and writing at an "A" level).

• Assess and Support Clients:
  Conduct client assessments (seniors, adults with disabilities, caregivers), provide information, make referrals, and offer individual support as needed.
• Coordinate Home and Volunteer Services:
  Recruit, screen, orient, and supervise home support workers and volunteers; maintain ongoing contact to ensure effective service delivery.
• Develop and Deliver Programs:
  Plan and implement training sessions, peer support groups, outreach activities, and community events based on community needs.
• Information, Referral, and Advocacy:
  Provide clients with information, advocacy services, and connection to appropriate community resources.
• Collaborate with Staff and Partners:
  Work closely with other service coordinators, staff, and community organizations to deliver joint programs and ensure service continuity.
• Administrative Duties:
  Maintain accurate records, generate service reports, develop program procedures, and contribute to data collection and reporting activities.
• Promote Programs and Community Engagement:
  Represent and promote the Centre’s services through public events, advertising, and partnerships with other agencies.
• Ensure Health, Safety, and Professional Standards:
  Comply with occupational health and safety requirements, uphold confidentiality, participate in training, and engage in ongoing professional development.

Salary: $49,613 - $58,349 per year depending on experience

For more information on our Centre visit

Please apply directly at:  with your resume and a cover letter. This posting is for an existing position in our organization.

Artificial Intelligence will not be used to screen, assess or select applicants for this position. Thank you for your time and interest, however, please note that only applicants selected for an interview will be contacted.

The Centre is committed to employment equity. SEOCHC will provide accommodation for applicants with disabilities in its recruitment process. If at any stage in the selection process you require accommodation due to disability, please let us know the nature of the required accommodation.

We strongly encourage applications from individuals who reflect the diversity of the communities we serve, including but not limited to Indigenous Peoples, racialized persons, members of the 2

SLGBTQIA+ community, persons with disabilities, and others with lived experience of systemic barriers to equity.