Brand Coordinator

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We're not just brewing specialty coffee, we're brewing change. Bridgehead is a Fairtrade and organic coffee company that’s been roasting locally and connecting communities for over 20 years. Our recent brand refresh celebrates a new chapter, one that feels bolder, more vibrant, and true to who we’ve always been, a team that cares deeply about people, the planet, and a great cup of coffee.

We’re not just about brewing great coffee, we're about brewing better futures. If you’re someone who loves collaboration, creativity, and good conversation over great coffee, you’ll fit right in. Whether you’re a coffee enthusiast or just starting your journey, there’s a place for you here to grow, learn, and make a difference.

This is a super important role! You’ll be the go-to person for executing marketing plans, managing communications (both internal and external), and juggling all sorts of cool campaigns and projects that keep our brand buzz going strong and help us hit our goals. You'll be key in sharing our values, making sure everyone feels included, and championing sustainability and continuous learning.

If you love a fast-paced environment and are excited about building a legacy and connecting with communities, let’s chat!

As our Brand Coordinator, you'll be vital in making sure our brand story is heard and that we're smashing our business targets.

• You’ll be in charge of developing and running communication strategies across the whole organization.
• You’ll work closely with the Head of Brand Creative to spot new ways to talk to our Customers strategically.
• Dream up and launch innovative communication plans that make the Customer experience awesome and boost sales.
• Lead the charge on internal branding communication plans.
• Team up with Ecommerce to craft killer digital campaigns: think email blasts, CRM initiatives, and cool digital marketing.
• Keep the Bridgehead legacy strong by engaging our communities through local events (offline), CSR efforts, and online fun.
• Help out with creative development (in-house or with external agencies) by offering smart, business-focused advice.
• Collaborate with our coffee and product teams to ensure new launches are exciting and communicated brilliantly everywhere.
• Partner with Operations, People & Culture, and other teams to get marketing messages out and make sure our brand strategy shines in our Coffee Houses.

• Work with the Brand team to set up systems for getting and responding to customer feedback.
• Forge strong partnerships with vendors and industry folks to secure the best, most cost-effective tools for us.
• Keep an eye on what’s new in the Coffee Industry and with Restaurant Canada—we want to stay innovative!
• Lead our PR agency on strategy and handle the annual performance reviews.
• Make sure our senior leaders and Operations team are media-savvy with effective PR training.
• Manage relationships with external partners that support our Communication programs.

• Help keep tabs on the marketing budget—processing invoices and reconciling expenses.
• Track our marketing supplies and place orders when needed.
• Assist with pulling data for marketing reports, especially campaign KPIs and website traffic.

• Education:
  
  A Bachelor's degree in Marketing, Communications, Business, or something similar.
• Experience:
  
  1–3 years in a marketing coordination or administrative role. Bonus points if you’ve worked in CPG/Food & Beverage!
• Must-Have
  
  Skills:
• Strong planning, budgeting, and operational skills—you know how to get things done right.
• Seriously excellent written and verbal communication.
• Super organized, great at managing time, and never drops the ball on follow-up.
• Reliable judgment and decision-making abilities.
• Can produce high-quality work, even when things are moving fast.
• Comfortable using Google Suite and iOS apps.

• This is a Hybrid gig, mostly…