Director, Product Enablement; Business Controls and Data

Director, Product Enablement;
Business Controls and Data

Payments Canada, 800-350 Albert Street, Ottawa, Ontario, Canada •

Posted Friday, March 6, 2026 at 5:00 AM | Expires Saturday, March 21, 2026 at 3:59 AM

Payments Canada is at the forefront of the Canadian payment ecosystem. Our purpose is to make payments easier, smarter and safer for all Canadians. Every day we are working diligently to ensure your payments are cleared and settled. In 2024 alone, our systems cleared approximately $107 trillion or $424 billion each business day! If you are passionate about payments and want to help ensure that these financial transactions in Canada are carried out safely and securely, working with us is for you
!

We are a public purpose, non-profit organization situated at the centre of Canada’s payment ecosystem. We own and operate payment systems that process hundreds of billions of dollars worth of payment transactions every business day. We convene ecosystem participants to discuss their multiple and diverse interests and ideas and to navigate industry-level challenges. We adhere to a set of values that are our north star:
Inspire trust, build community and enable change
.

Payments Canada — where our country connects:
Payments Canada — Who we are

With our people in mind we have created a culture that fosters authenticity, collaboration, innovation and development. We empower one another, make meaningful contributions that not only impact the organization, but our country! We develop and nurture meaningful connections that drive innovation in our ecosystem. We are Payments Canada!

Do you want to make payments easier, smarter and safer for Canada? Join us today!

You need to work here if

• You love working with passionate, ambitious and collaborative colleagues.
• You want to be challenged and lead unique initiatives.
• You want to grow, develop and become a subject matter expert in your field.
• You want your work to make an impact in your community and country.

Come and join us — where payments meet purpose!

The Director, Product Enablement:
Business Controls and Data plays a pivotal role in bridging the gap between product strategy, product development, and execution in a complex, highly regulated environment. This individual does not directly manage product lines; rather, they act as a “force multiplier,” building the systems, processes, and frameworks that enable product teams to execute efficiently, consistently, and with compliance rigor.

This role ensures the seamless delivery of innovative products from concept to launch, working across stakeholders to implement, monitor, and evolve integrated processes while upholding robust business controls across the product portfolio and effective marketing and communication frameworks. The incumbent will lead a team and cross-functional committees and efforts, establishing best practices in product development and product management lifecycle management, risk identification and mitigation, and product brand positioning.

Metrics (KPIs and KRIs) and data and analytics will be developed and integrated across appropriate aspects within the product development and product management disciplines.

This role will work closely with and ensure operational continuity for the Director, Product Enablement:
Governance and Go-To-Market Oversight. Collectively, these Product Enablement roles translate complex product and regulatory information into clear, actionable insights for diverse audiences, from internal teams to government officials, and ensure that product ideation, prioritization, and development go through a well-documented, understood, and disciplined process that has been created, deployed, and overseen by the Product Enablement team. The Director will oversee the team that acts as an internal consulting unit, which ensures product strategies and corresponding roadmaps, as well as eventual development and deployment plans, are not only created but also understood, adopted, and monitored against KPIs.

Responsibilities of the Director, Product Enablement:
Business Controls and Data include: