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Operations Manager

Product Operations Leader: Drive Flow & Merch

Job in Ottawa, Ontario, Canada
Listing for: Indigo Books & Music
Full Time position
Listed on 2026-02-28
Job specializations:
  • Management
    Operations Manager
Salary/Wage Range or Industry Benchmark: 100000 - 125000 CAD Yearly CAD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A leading bookstore chain in Ottawa seeks a Product Operations Leader responsible for managing product flow and providing coaching to Customer Experience Representatives. This role involves ensuring efficient operations and a customer-centric approach, prioritizing employee engagement and safety. Ideal candidates will have experience in customer service or operations, strong leadership skills, and a commitment to creating positive experiences for both employees and customers.

Flexibility in work schedule is essential.
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