Director of Operations - Bilingual

Title:

Director of Operations –

Location:

Ottawa, ON & Gatineau, QC –

Reports To:

Senior Leadership – Direct Reports:
Warehouse Supervisors, Drivers, Operational Staff (as applicable) –

Employment Type:

Full-Time, Permanent – Salary: $130,000 - $150,000 – Language Requirement:
Bilingual (English and French).

The Director of Operations is responsible for providing strategic and hands‑on leadership across Morin Supply’s Ottawa and Gatineau locations. This role oversees all core operational functions, including warehouse operations, logistics, inventory management, fleet oversight, and safety compliance.

The Director of Operations plays a critical role in ensuring operational consistency, efficiency, and high service standards across both provinces while supporting business objectives through strong people leadership, cross‑functional collaboration, and continuous improvement.

At Morin Supply, we aim to be the easiest building supply company to deal with, and the Operations team is central to that mission.

• Establishes clear operational standards across all locations
• Builds capable operational leadership at the branch level
• Aligns operations with company strategy and customer promise
• Creates accountability through metrics and performance rhythm
• Drives continuous improvement and operational maturity
• Ensures operations scale with company growth
• Champions safety and operational discipline
• Enables cross‑functional collaboration (Sales, Purchasing, Finance, HR)

• Consistent on‑time, accurate delivery performance
• Stable, efficient branch operations
• High inventory reliability and availability
• Controlled operating costs
• Strong safety performance
• Scalable processes across locations
• Operational readiness for expansion
• Positive customer service experience driven by operations

• Proven experience in senior operations leadership within logistics, distribution, warehouse, or supply chain environments with proven ability to scale operations
• Experience managing multi‑site operations, ideally across Ontario and Quebec
• Strong understanding of warehouse operations, fleet management, and logistics coordination
• Demonstrated people leadership experience, including coaching and performance management
• Strong knowledge of Health and Safety requirements and operational compliance
• Bilingual proficiency in English and French required
• Ability to analyze data and translate insights into action
• Clear communicator with the ability to lead across functions and locations
• Hands‑on leadership style with strategic thinking capability
• Strong judgment, accountability, and problem‑solving skills
• Adaptable to changing priorities and unexpected challenges
• Committed to Morin Supply’s core value: “Be the easiest to deal with.”

• Regular travel between Ottawa and Gatineau locations
• Combination of office, warehouse, and yard environments
• Ability to respond to operational needs outside of standard business hours as required

• Lead operations for a growing, well‑established organization with strong roots in Ontario and Quebec’s construction and building‑materials sector.
• Shape the next stage of our operational maturity through clear systems, disciplined execution, and continuous improvement.
• Work with an executive team that values accountability, transparency, and data‑driven decision‑making.
• Influence company‑wide performance by strengthening processes across logistics, warehouse operations, delivery, customer service, and safety.
• Enjoy competitive compensation, company‑matched RRSP contributions, and a comprehensive health and dental benefits plan.
• Join a culture that prioritizes safety, respect, and strong leadership expectations.
• Access meaningful opportunities to grow, innovate, and leave a lasting operational footprint across all locations.
• Contribute to a business where operational excellence directly impacts customer experience and strategic growth.

Morin Supply is an equal opportunity employer committed to building a diverse workforce. We welcome applications from women, Indigenous peoples, Black and racialized communities, persons with disabilities,…