Claims Representative III - Accident

Join to apply for the Claims Representative III - Accident Benefits role at Intact.

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

We’re looking for a Claims Representative III, Accident Benefits handling basic claims to join our growing team!

This opportunity can be based in any of the following Ontario locations:
Ajax, London, Mississauga, Ottawa, Richmond Hill, Toronto (700 University Ave).

• Analyze and interpret insurance policy wording to determine coverage and assess entitlements which are fair and equitable.
• Communicate in a timely and respectful manner with the customer, claimants, lawyers and insurers to settle claims and report findings and settlements.
• Conduct investigations and identify additional information such as medical examinations, customers' medical or employment history required to clarify and/or justify a claim.
• Collect reports and statements to determine liability and coverage.
• Ensure all cases are clearly documented and meet legislative requirements.
• Assist junior staff with day-to-day issues, escalating more serious issues to senior specialists, consultants or management staff.

• University degree or relevant training and experience.
• Minimum of 3 years of experience as an Adjuster in Accident Benefits claims.
• Effective communication and negotiation skills.
• Excellent written and verbal communication skills.
• Strong analytical and decision-making skills.
• Knowledge of provincial auto insurance legislation.
• Pursuing CIP designation is an asset.

This role is eligible for an employee referral bonus.