Senior Vendor Analyst

Overview

Payments Canada, Toronto, Ontario, Canada •

Payments Canada is at the forefront of the Canadian payment ecosystem. Our purpose is to make payments easier, smarter and safer for all Canadians. Every day we are working diligently to ensure your payments are cleared and settled. In 2024 alone, our systems cleared approximately $107 trillion or $424 billion each business day! If you are passionate about payments and want to help ensure that these financial transactions in Canada are carried out safely and securely, working with us is for you!

We are a public purpose, non-profit organization situated at the centre of Canada’s payment ecosystem. We own and operate payment systems that process hundreds of billions of dollars worth of payment transactions every business day. We convene ecosystem participants to discuss their multiple and diverse interests and ideas and to navigate industry-level challenges. We adhere to a set of values that are our north star:
Inspire trust, build community and enable change. Payments Canada — where our country connects.

With our people in mind we have created a culture that fosters authenticity, collaboration, innovation and development. We empower one another, make meaningful contributions that not only impact the organization, but our country. We develop and nurture meaningful connections that drive innovation in our ecosystem. We are Payments Canada!

Do you want to make payments easier, smarter and safer for Canada? Join us today!

You need to work here if:

• You love working with passionate, ambitious and collaborative colleagues.
• You want to be challenged and lead unique initiatives.
• You want to grow, develop and become a subject matter expert in your field.
• You want your work to make an impact in your community and country.

Come and join us — where payments meet purpose!

Reporting to the Manager, Strategic Partnerships and Vendor Management, the Senior Vendor Analyst supports the Vendor Management processes and procedures both internally and externally. The Senior Vendor Analyst supports the Team (VPMs) with key mission critical services at Payments Canada. This role supports the organization in managing relationships, evaluating performance and identifying opportunities to enhance value and mitigate risk. The analyst partners with cross-functional teams to ensure alignment of vendor strategies with business goals and contributes to the continuous improvement of Payments Canada’s vendor management framework.

Responsibilities of the position may include but are not limited to:

• Management Reporting and Strategic Analytics: Provide support to the Strategic Partnerships and Vendor Management team by undertaking research (such as benchmarking), drafting briefing notes, service improvement plans and vendor audit, with guidance and direction from the Manager and VPMs.
• Prepare management reporting related to the Vendor Management function including identifying data sources, extracting & validating data, analyzing data, and summarizing outcomes of analysis.
• Support Management of Vendors: Remain current on vendor relationships and contracts and bringing relevant issues to the attention of management and the Vendor Portfolio Managers.
• Support the management of the Vendor portfolio in collaboration with the relevant Vendor Portfolio Manager and key stakeholder assigned to the portfolio. Key areas include performance management, change requests, incident post mortems, and relationship management.
• Support the Development and Evolution of Vendor Management Approach: Support the team with process improvements and reporting in addition to monthly reporting such as vendor risk.
• Champion Vendor Management approach to ensure awareness and understanding across the organization and with vendors.

• Post-secondary education in Business Administration or a related discipline.
• Minimum of five (5) years experience in vendor management and/or contract management.
• Minimum of five (5) years experience in management reporting and strategic analytics.
• Strong Google Workspace and Microsoft Office skills with an emphasis on Google Sheets,…