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Data Analyst Data Science Manager

Senior Customer Operations Data Analyst — AI-Driven Insights

Job in Ottawa, Ontario, Canada
Listing for: Scribd, Inc.
Full Time position
Listed on 2026-03-12
Job specializations:
  • IT/Tech
    Data Analyst, Data Science Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 CAD Yearly CAD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading technology company is seeking a Senior Customer Operations Data Analyst in Ottawa. This role involves analyzing support data to enhance the user experience and improve decision-making. The successful candidate will be responsible for data collection, reporting, and collaborating with cross-functional teams to drive insights and outcomes. A background in customer support analytics and proficiency in tools like SQL and Python are essential.

Flexible work options and competitive benefits are offered.
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Position Requirements
10+ Years work experience
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