IT Infrastructure Operations Manager to oversee operations services and network services
Job in
Ottawa, Ontario, Canada
Listing for:
S.i. Systems
Full Time
position
Listed on 2026-03-01
Job specializations:
-
IT/Tech
Systems Administrator, IT Project Manager, IT Support, Network Administrator
Salary/Wage Range or Industry Benchmark: 60.66 CAD Hourly
CAD
60.66
HOUR
Job Description & How to Apply Below
Position: IT Infrastructure Operations Manager to oversee day to day operations of all services and network services for a
Our valued client is seeking a IT Infrastructure Operations Manager for a temporary backfill position
This is a temporary backfill position which starts as soon as possible, for an initial 4-5 month engagement, with possibility of further extension. The budgeted hourly rate for this role is $60.66/hr for a t4 contractor.
Key Responsibility Areas
Accountable for the day-to-day operations of all services and network services including the installation, operation, and maintenance of hardware, software, and communications technologies.Oversee the service desk which is responsible for service delivery of technical support, problem determination, and resolution.Oversee Information Security including all platforms, services and managed service providers to ensure the security of the organization's information and technology assets.Lead a team of 15 full-time employees including:1 Intermediate Systems and Network Admin1 senior Systems and Network Admin1 Content Services Admin1 System Administrator (junior-intermediate)1 Specialist (governance), ITS1 Team Lead (of service desk personnel), with 7 indirect reports reporting to them on the service deskRequired Skills:
Demonstrated experience as an IT Infrastructure Manager, Lead, or Helpdesk team leadDemonstrated experience supporting hybrid infrastructure leveraging both on-premises and cloud (ideally M/Azure) technologyDemonstrated experience in the following areas of expertise:Physical Infrastructure & ResilienceElectronic & Digital CommunicationsService Desk & End User Services (M, Azure)Service Management & ITSM PracticesIT Project OversightIT Contract Management
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