Senior Systems Developer​/Integrator, Dynamics 365

Requisition
Department:
Finance and Corporate Services Dept.
Service:
Information Technology Services
Branch: CRM, Digital Experience and Productivity Solutions

Employment Type:

1 Full Time Temporary Position 

Work Hours:

35 hours per week
Affiliation: CIPP 
Salary Information: $93,764.58 - $ annually (2025 rates of pay)

Location:

100 Constellation, Nepean
City:
Ottawa, ON
Job Category:
Information Technology 
Application Close:

JOB SUMMARY

The mandate of Information Technology Services is to create business value by providing innovative and strategic technology solutions for the business operations of the City of Ottawa.

You are responsible for: researching, architecting, designing, developing, customizing, enhancing and/or integrating large-scale applications/solutions for assigned clients in response to new or changing business requirements and/or for assigned projects; maintaining these applications/solutions; and providing client technical support.

You are also responsible for: writing and maintaining systems documentation; ensuring all code is managed appropriately by using software configuration management tools; following the approved project lifecycle (PLC), as appropriate; ensuring solutions are made bilingual and comply with the Accessibility for Ontarians with Disabilities Act (AODA) Web Content Accessibility Guidelines 2.0 AA (WCAG 2.0 AA); mentoring/coaching of other developers; and performing tests on enhancements / new development.

This position offers an exciting opportunity to join the City of Ottawa ITS CRM team, as the city continues to implement its core CRM platform. In addition to the regular duties of a Senior Systems Developer Integrator, this position will also be responsible for configuration and customization of the Dynamics 365 (D365) platform while working with the City’s various D365 projects and operational teams.

Other key duties include D365 solution support, performing code reviews, mentoring staff, working with Technical Architects, and overseeing release management and Continuous Integration & Continuous Deployment processes for the City’s D365 platform.

EDUCATION AND EXPERIENCE

Completion of 3 year university degree or college diploma in information management, information technology, or related field

Minimum of 5 years of progressively more responsible experience in applications development and/or integration, including experience writing and supporting applications with databases.

Desirable

Qualifications:

KNOWLEDGE

For all positions: