Information Management Program Specialist

Information Management (IM) Program Specialist

Are you interested in a new and challenging opportunity? We are looking for a Information Management (IM) Program Specialist to be responsible for the management of CNL’s Information Management Requirements, processes and tools. Do you have experience implementing processes and tools which minimize employee efforts while continuing to demonstrate compliance to IM Requirements? Do you have knowledge in analyzing risks, issues and opportunities, track and report on them and propose initiatives to remediate issues and risks, and take advantage of opportunities?

If so, apply now!

• Managing and staffing the requirements for, and the application of Information Asset Protection controls, including designations (aka sensitivity labels) and DLP (Data Loss Prevention).
• Identifying, quantifying and reporting on the risks associated with the different types of sensitive information at CNL, mapping the processes, systems and communication channels used in their handling and suggesting improvements to increase the levels of protection, and facilitating compliance.
• Developing and/or overseeing the development and implementation of processes, tools, training and other initiatives designed to improve the overall protection of information assets, and tracking the progress and success of these initiatives.
• Maintaining Information Management process documentation.
• Establishing and managing strong working relationships with multiple‑level contacts across the Company to communicate and report on highly complex, sensitive, or privileged information.
• Participating in internal and external audits, demonstrating how CNL’s Information Management processes perform, developing action plans to respond to observations/findings, and issues brought up by employees.
• Developing and sustaining the engagement of process and records owners as well as data stewards in order to support them in implementing IM requirements and controls.
• Providing input into strategic and tactical plans.
• Anticipating mid‑to‑longer term needs on behalf of the Company, identifying opportunities for improving information‑driven processes, within and without IM, developing business cases to demonstrate the benefits of proceeding with the improvement.
• Leading IM’s strategy to leverage cloud solutions for delivering IM processes and content to employees.
• Maintaining engagement with all projects and initiatives in order to build automatic compliance with IM requirements into all systems and processes, notably in the areas of information retention, protection and access to work instructions.
• Leading the development of formal and informal Change Management plans for IM’s initiatives, and other information‑centric initiatives.
• Leading the branch’s communication strategy, maintaining an up‑to‑date communications plan and ensuring it balances new information with reminders, and providing fair exposure to all areas of responsibility under IM.
• Leading the development and maintenance of communication and outreach resources (on the intranet, SharePoint online, Service
  
  CNL, etc.), ensuring that resources and messages are written and timed to maximize impacts.
• Overseeing vendor and/or contractor performance, tracking expenditures against scope, and taking appropriate actions to ensure deliverables are met and budgets respected.
• Providing input in the creation and setting of Division and Department objectives; setting objectives for own direct reports and/or providing objectives for employees delivering on information‑centric initiatives.
• Providing leadership to direct report or matrixed employees, supporting their efforts; and to CNL in matters of IM requirements and opportunities, in order to influence decisions and projects.
• Other duties as assigned by your manager.

• Education
  • University degree in a relevant discipline (e.g. Information Management, Computer Science, Business Administration), or fifteen (15) years of practical experience with increasing levels of responsibility.
• Experience
  • Extensive eight (8) plus years professional‑level experience related to the management of Information…