Security Customer Solution Architect

Why you’ll love Softchoice:

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative t means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.

Are you ready to be at the heart of the most critical technology solution for the Canadian federal government? Cyber security remains a top priority in shaping the future of how the government harnesses cutting‑edge technology while protecting data, infrastructure, and Canadians.

As a pivotal member of our team, you’ll be empowering our federal clients to deliver on their mandates and provide value to Canadians by helping create integrated, comprehensive security solutions, leveraging on the capabilities of the industry’s leading software and hardware security providers.

This role demands senior pre‑sales experience and a proven ability to clarify complex challenges. You will be instrumental in shaping business cases that result in reduced operational costs, improved security postures, and strengthened compliance—while mapping out practical road‑maps that drive commitment, execution, and adoption.

If you’re passionate about making a lasting impact, eager to champion improved cyber‑security adoption, and thrive on building relationships that fuel innovation—this is your chance to be the catalyst for real change within the Canadian federal government.

This is a high‑impact role requiring equal parts technical depth, business consulting, and excellent client communication.

• With a services lead approach, work with client‑facing account teams to identify and understand client problems, map the client’s target outcomes to strategies and potential solutions, orchestrate virtual teams (presales architects, delivery, partners, and others) and build business cases, success metrics, and adoption plans for measurable impact.
• Work alongside colleagues with expertise in data & AI, infrastructure, networking, and cloud computing, to lead efforts to provide comprehensive cyber‑security solutions across multiple solution areas.
• Facilitate client conversations, at all levels of their organization, to enhance client understanding of cyber‑security and align clients to specific security initiatives.
• Guide clients in defining security operations best practices and efficiencies.
• Deliver presentations to clients including technical design workshops, whiteboard sessions, product demonstrations, and similar events designed to highlight both technical and business value.
• Align with key partners including Microsoft, Cisco, and other complementary OEMs to deliver workshops, secure customer incentives, and POV funding that supports the client‑facing account teams.
• Own and manage end‑to‑end processes involved in proof‑of‑value programs including scope and success criteria definition, setup, deployment, and executive presentation. Ensure clients and partners gain measurable value during evaluations.
• Actively participate in defining and developing both SOWs and RFP response documents.
• Invest time in staying current with industry developments and broadening your technical skill set.
• Represent the company at trade shows, webinars, and executive briefings to strengthen market awareness and further build credibility.
• Support the sales teams in maintaining accurate Salesforce hygiene.

You have 10 or more years of demonstrated success in delivering cyber‑security solutions and technologies. This includes a proven track record in selling multi‑vendor integrated solutions and professional services. This experience includes 7 or more years of experience working directly with the Canadian federal…