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Technical Architect II

Job in Ottawa, Ontario, Canada
Listing for: Bell Canada
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    Cloud Computing, IT Project Manager, IT Consultant, Systems Analyst
Salary/Wage Range or Industry Benchmark: 85000 - 110000 CAD Yearly CAD 85000.00 110000.00 YEAR
Job Description & How to Apply Below

Overview

Req

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we are building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That is why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. If you are inspired by innovation that advances how people connect and transforms what’s possible, you belong on Team Bell.

On the Bell Business Markets team, you will be a vital part of making innovation happen for enterprise-scale customers. You will deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks.

At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.

Summary

We are seeking a motivated and curious Technical Architect II. This role demands exceptional leadership, a strategic mindset, and a proactive willingness to embrace calculated risks to drive innovation and ensure project success. The ideal candidate will excel at translating complex business needs into actionable solutions, guiding cross-functional teams, and delivering impactful results in a fast-paced environment.

Key Responsibilities
  • Strategic Analysis & Vision: Elicit, analyze, and document intricate business requirements, identifying opportunities for process optimization and strategic alignment. Champion new initiatives and approaches, demonstrating foresight and a willingness to challenge the status quo.
  • Project Leadership: Lead project life cycles from conception through completion, defining scope, objectives, deliverables, timelines, and resource allocation. Proactively manage risks, anticipate challenges, and implement mitigation strategies.
  • Stakeholder Engagement: Build and maintain strong, collaborative relationships with diverse stakeholders across all organizational levels. Facilitate clear communication, manage expectations, and ensure buy-in for project goals and solutions.
  • Solution Design & Delivery: Partner with technical and business teams to design, develop, and implement effective solutions. Oversee the execution phase, ensuring adherence to quality standards and business objectives.
  • Risk Management & Decision Making: Identify potential risks and opportunities associated with project decisions and strategic initiatives. Make bold, informed decisions, taking calculated risks to overcome obstacles and accelerate progress towards key objectives.
  • Team Motivation & Guidance: Inspire and guide project teams, fostering a culture of accountability, collaboration, and high performance. Mentor team members and promote best practices in business analysis and project execution.
  • Process Improvement: Continuously assess and refine business processes and project methodologies to enhance efficiency and effectiveness.
  • Technical skills and competencies Knowledge in business acumen Ability to identify and manage solution costs Strong understanding of software development principles and concepts Tasks Ability to design and document software solutions Knowledge in security and compliance. Experience working with a variety of software and hardware technologies Knowledge in Dev Ops Sec  and testing. Knowledge in Service Now
Critical Qualifications
  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
  • 3+ years of experience as a Technical Architect or in a similar role.
  • Experience with Service Now
  • Proven ability to understand and translate complex business requirements into technical specifications.
  • Strong understanding of software development methodologies (e.g., Agile, Waterfall).
  • Proficiency in designing and documenting software solutions using various tools and techniques.
  • Experience with a wide range of software and hardware technologies, including cloud platforms (e.g., AWS, Azure, GCP).
  • Expertise in…
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