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Technical Support Systems Analyst IT Support IT Consultant

Systems Analyst , Blood Management Solutions Technology

Job in Ottawa, Ontario, Canada
Listing for: Canadian Blood Services
Full Time, Seasonal/Temporary position
Listed on 2026-01-14
Job specializations:
  • IT/Tech
    Technical Support, Systems Analyst, IT Support, IT Consultant
Salary/Wage Range or Industry Benchmark: 69229 - 82145 CAD Yearly CAD 69229.00 82145.00 YEAR
Job Description & How to Apply Below
Position: Systems Analyst I, Blood Management Solutions Technology

Please note this role will work in a hybrid environment. The successful candidate must be located near a Canadian Blood Services site and will be working a mixture of on-site and off-site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in-person presence for at least 40% of their work time.

This requirement may vary depending upon circumstances.

Job category: Information technology
Job posting : 8192

​Employment status: Temporary full-time
Position's anticipated start date:
Position's anticipated end date:

Classification: ITA
Salary/Rate of pay: $69,229 - $82,145

Final date to receive applications:

  • This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.

    • Application requirements:

  • Your up-to-date resume.
  • We recommend you save a copy of the job posting for reference throughout the recruitment process.

    • Do you currently work for Canadian Blood Services? All employees must apply via the .

    Together, we can make all the difference in the lives of others.

    Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

    If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.

    We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.


    About the role

    Canadian Blood Services is looking for a Temporary Full-Time Systems Analyst I, Blood Management Solutions Technology to join our dynamic IT Internal Customer Experience team.

    The IT Internal Customer Experience team is responsible for ensuring a positive and seamless experience for internal users within Canadian Blood Services who interact with IT services and systems.

    In this role, you will be responsible for your respective SAP functional areas including Warehouse Management (WM), Sales and Distribution (SD), Inventory management (IM), and Procurement, ensuring appropriate levels of integration and information sharing between the team members in IT. You will also be responsible for supporting the use of SAP and its various platforms at Canadian Blood Services. This includes supporting SAP end users, using SAP information to conduct analysis, resolving end user issues, modifying existing SAP functionality and interfaces, and adding new capabilities.


    Formula for success

  • Leveraging your technical aptitude and eagerness to learn, you will work with senior team members in supporting the technology lifecycle of enterprise blood management and laboratory systems.
  • Applying your technical skills, you will maintain system environments (development, staging, production), supporting configuration changes, updates, and cloud-hosted systems.
  • Employing your collaboration skills, you will assist in documenting system changes, impacts, and support activities, helping to maintain quality, performance, and regulatory compliance.
  • Using your engagement skills, you will help coordinate with CBS and technology vendors on assigned tasks, including tracking issues, validating fixes, and supporting releases.
  • Drawing on your communication abilities, you will contribute to a culture of teamwork, transparency, and proactive problem-solving, keeping senior analysts and stakeholders informed.
  • Applying your growing technical insight, you will support process improvements, routine automation, and operational enhancements.


    • Desired education and skills

  • University degree in computer science, information systems, or a related discipline, or equivalent combination of education and experience.
  • 1–2 years’ experience in IT, system support, or enterprise application operations, including exposure to…
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