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Senior Product Technical Support Engineer; Tier 2

Job in Ottawa, Ontario, Canada
Listing for: Assent Compliance
Full Time position
Listed on 2026-01-14
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Cybersecurity, Systems Engineer
Job Description & How to Apply Below
Position: Senior Product Technical Support Engineer (Tier 2)
A leading sustainability solution provider in Ottawa is seeking a Product Technical Support Tier 2 professional to offer advanced technical support and troubleshoot complex issues. The ideal candidate will possess strong communication skills, a bachelor's degree, and 3+ years of technical support experience. Key responsibilities include managing support queues, proactive communication, and issue documentation. The role embraces a hybrid work model, offering competitive benefits and a commitment to diversity and lifelong learning.
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Position Requirements
10+ Years work experience
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